AI Engineering – Voice API

Castillians

Senior AI Engineer developing and enhancing chatbot solutions for telecommunications clients. Focused on multilingual features, AI-driven testing, and improving customer interaction efficiencies.

Posted 7/21/2026full-timeRemote • 🌎 Anywhere in the WorldMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in AI and machine learning, with a focus on chatbot development and automation. Capable of enhancing language detection, implementing multilingual features, and improving chatbot efficiency through innovative solutions.

Highest-signal resume keywords

AI And Machine Learning ExpertiseChatbot DevelopmentMultilingual Feature ImplementationAutomation ProcessesQuality Assurance Testing

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Chatbot DevelopmentAI ImplementationMachine Learning TechniquesLanguage DetectionProcess AutomationScalable AI InfrastructureSpeech-To-Text IntegrationReal-Time Voice APIsBenchmarkingChat Analysis

Soft Skills

CollaborationCommunicationCoordination

Industry Keywords

AI SystemsCustomer InteractionEfficiency ImprovementQuality AssuranceFeature Requests

About the role

Key responsibilities & impact

Work on adding multilingual features to chatbots
Conduct benchmarking to enhance language detection in chatbots
Participate in testing and quality assurance of AI systems
Implement changes to improve chatbot efficiency and prevent premature transfers to agents
Coordinate with support and customer experience teams for feature requests
Perform ongoing chat analysis for effectiveness assessment
Design AI-powered chatbots for customer interaction in various fields
Automate processes using AI to improve efficiency
Develop scalable AI infrastructures and integrate new machine learning techniques
Evaluate and work with various AI models for different applications
Contribute to the roadmap for integrating speech-to-text and real-time voice APIs

Requirements

What you’ll need

Senior level experience required
Technical expertise in AI and machine learning
Experience in chatbot development and automation

Benefits

Comp & perks

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