Telecommunications Engineering Specialist – Journeyman

Castalia Systems

Telecommunications Engineering Specialist at Castalia Systems supporting critical DoD intelligence information sharing. Collaborating in fast-paced environments and tackling real-world challenges.

Posted 6/13/2026full-timeColorado Springs • Colorado • 🇺🇸 United StatesMid-LevelSenior💰 $102,000 - $111,000 per yearWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

network incident resolutionnetwork specificationsvoice communications networksvideo communications networksdata communications networksrouting protocolsswitching protocolsCisco IOSSTIG patchingnetwork security

Soft Skills

trainingtechnical guidanceproblem-solvingmulti-taskingcommunicationcollaborationorganizational skillsadaptabilityattention to detailtime management

Tools & Technologies

IT Service Management (ITSM)USBICESnetwork monitoring toolshardware/software compatibility toolsvendor management systemsincident management systemsnetwork infrastructurecommunications protocolsnetwork hardware devicessecurity compliance tools

Certifications & Qualifications

Top Secret/SCI Security ClearanceCCNAITIL V4 FoundationDOD 8750 complianceIAT level II eligibility

Industry Keywords

Enterprise Service AvailabilityService Level Agreementnetwork-related proceduressecurity policiescompliance standardsnetwork performanceincident categorizationincident prioritizationtechnical trainingvendor resolution

Tech Stack

Tools & technologies

iOSITSMSwitching

About the role

Key responsibilities & impact

Provides advice and training to end-users and less-experienced network personnel
Identifies, analyzes, and resolves network incidents and problems
Provides network/equipment/specialized training and technical guidance
Determines network specifications, input/output processes, and working parameters for hardware/software compatibility
Knowledge of the associated hardware, software, and equipment associated with USBICES
Participates in special projects as assigned
Analyzes, administers and maintains voice, video, and/or data communications networks
Manages the usage and performance of voice, video and/or data communications networks
Maintains network to meet Enterprise Service Availability and Service Level Agreement requirements
Utilizes IT Service Management (ITSM) Principles to identify, categorize, prioritize, escalate, troubleshoot, and resolve incidents
Maintains network security and ensures compliance with security policies and procedures
Participates in the development and implementation of network-related procedures and standards
Interfaces with vendors to ensure appropriate resolution during network outages or periods of reduced performance
Assists with development of third-party monitoring actions and procedures for network infrastructure.

Requirements

What you’ll need

5+ years of experience
Must possess and maintain a Top Secret/SCI Security Clearance
BA/BS degree may substitute additional years of experience
Must possess a completed CCNA certification
Must meet DOD 8750 requirements and be eligible for IAT level II access upon hire
Must obtain ITIL V4 Foundation within six months of hire
Knowledge and experience with routing and switching protocols (e.g. OSPF, EIGRP, BGP, etc.)
Knowledge and experience with current Cisco IOS software and hardware features
Ability to work efficiently in a fast-paced environment and multi-task while still ensuring high quality of work
Experience working directly with hardware vendors involved in the incident resolution process
Experience with various software systems and architectures, communications protocols, and network hardware devices
Experience with STIG patching, compliance and other security activities.

Benefits

Comp & perks

Medical, dental, and vision coverage
401k matching
Generous PTO
Paid holidays
Professional training opportunities
Pet insurance to ensure your furry friends are cared for too.