Telecommunications Engineering Specialist – Journeyman
Castalia Systems
full-time
Posted on:
Location Type: Office
Location: Springfield • Virginia • United States
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About the role
- Provides advice and training to end-users and less-experienced network personnel
- Identifies, analyzes, and resolves network incidents and problems
- Provides network/equipment/specialized training and technical guidance
- Determines network specifications, input/output processes, and working parameters for hardware/software compatibility
- Knowledge of the associated hardware, software, and equipment associated with USBICES
- Participates in special projects as assigned
- Analyzes, administers and maintains voice, video, and/or data communications networks
- Manages the usage and performance of voice, video and/or data communications networks
- Maintains network to meet Enterprise Service Availability and Service Level Agreement requirements
- Utilizes IT Service Management (ITSM) Principles to identify, categorize, prioritize, escalate, troubleshoot, and resolve incidents
- Maintains network security and ensures compliance with security policies and procedures
- Participates in the development and implementation of network-related procedures and standards
- Interfaces with vendors to ensure appropriate resolution during network outages or periods of reduced performance
- Assists with development of third-party monitoring actions and procedures for network infrastructure
Requirements
- 5+ years of experience
- BA/BS degree may substitute additional years of experience
- Completed CCNA certification
- Must meet DOW 8750 requirements and be eligible for IAT level II access upon hire for positions with elevated privileges
- Obtain ITIL V4 Foundation within six months of hire
- Knowledge and experience with routing and switching protocols (e.g. OSPF, EIGRP, BGP, Spanning Tree Protocol, ISAKMP, ESP, SIP, SCCP, etc.)
- Knowledge and experience with current Cisco IOS software and hardware features
- Ability to work efficiently in a fast-paced environment and multi-task while still ensuring high quality of work
- Experience working directly with hardware vendors involved in the incident resolution process
- Experience with various software systems and architectures, communications protocols: and network hardware devices
- Experience with STIG patching, compliance and other security activities
Benefits
- Medical, dental, and vision coverage
- 401k matching
- Generous PTO
- Paid holidays
- Professional training opportunities
- Pet insurance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
network incident resolutionnetwork specificationsvoice communications networksvideo communications networksdata communications networksrouting protocolsswitching protocolsCisco IOSSTIG patchingnetwork security
Soft Skills
trainingtechnical guidanceproblem-solvingmulti-taskingcommunicationcollaborationanalytical skillstime managementadaptabilityattention to detail
Certifications
CCNAITIL V4 Foundation