Cashlink

Manager

• Build and further develop the ICT third-party risk management framework
• Conduct risk analyses and continuous monitoring of our third parties and subservice providers
• Coordinate and develop emergency/incident documentation, exit strategies, and SLAs
• Continuously monitor and review SLAs of our ICT third parties
• Draft, coordinate, and review contracts in collaboration with our Legal team

ICT Third-Party Risk Manager

Operations

• Leitung des ICT-Operations Teams
• Gestaltung der digitalen Resilienz des Unternehmens
• Personelle Führung und fachliche Steuerung externer Dienstleister
• Sicherstellung der operativen Prozesse nach ITIL v4
• Monitoring der IKT Systeme und Management von Incidents und Problemen
• Verantwortung für das ICT-Asset-Management
• Umsetzung technischer regulatorischer Anforderungen koordinieren
• Unterstützung von IKT-Projekten und Änderungsmanagement mit Expertise
• Planung der IKT-Betriebskosten und Lizenzmanagement
• Erstellung von Kennzahlen (KPIs) für die Geschäftsführung

Senior ICT Operations Manager

• Support strategic client projects from initial consultation through to successful delivery
• Responsible for onboarding new clients
• Manage partner relationships
• Assist in optimizing internal company operations and processes

ICT Third-Party Risk Manager

Senior ICT Operations Manager

Junior Manager, Strategic Projects & Operations