CashFlo

Support Engineer

• Own end-to-end deployment of the CashFlo platform for enterprise customers
• Configure integrations, workflows, and environment-specific setups
• Drive fast go-live and post-deployment stabilization
• Act as the primary technical point of contact for customers
• Understand customer business flows, data needs, and system constraints
• Translate requirements into clear technical inputs for Product and Engineering teams
• Handle L1/L2 production support for customer-reported issues
• Debug data, integration, performance, and infrastructure issues
• Understand and troubleshoot ETL pipelines and data workflows
• Share real-world customer feedback, gaps, and edge cases with Product teams

Customer Support Engineer

DevOps Engineer

• Own end-to-end deployment of the CashFlo platform for enterprise customers
• Configure integrations, workflows, and environment-specific setups
• Drive fast go-live and post-deployment stabilization
• Act as the primary technical point of contact for customers
• Understand customer business flows, data needs, and system constraints
• Translate requirements into clear technical inputs for Product and Engineering teams
• Handle L1/L2 production support for customer-reported issues
• Debug data, integration, performance, and infrastructure issues
• Act as a technical escalation point during critical incidents
• Understand and troubleshoot ETL pipelines and data workflows
• Support ingestion, transformation, validation, and reconciliation of data
• Work with APIs, databases, and file-based integrations
• Share real-world customer feedback, gaps, and edge cases with Product teams
• Create deployment guides, runbooks, and internal documentation

Customer Support Engineer

Customer Success Engineer / Forward Deployment Engineer