Manager, Marketing Operations, Campaigns & Emails

Caseware

Manager, Marketing Operations at Caseware managing global marketing automation solutions and technology stack for effective, data-driven marketing operations.

Posted 4/20/2026full-timeToronto • 🇨🇦 CanadaMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Manage our global marketing automation solution and technology stack
Help ensure that the tools and systems used by the global Marketing team run smoothly
Maintain database health; executing email and nurture programs
Processing and accelerating leads; supporting campaign setup and tracking
Contributing to marketing reporting and KPI monitoring
Implement new tools and processes, ensure proper documentation and training materials are in place
Monitor existing systems to identify and resolve issues
Enable modern marketing at scale by helping activate, integrate, and optimize technology, workflows, and best practices

Requirements

What you’ll need

Bachelor’s degree in business, marketing, or data science
5+ years of experience in Marketing Operations, automation, performance reporting, or a related field
A strategic mindset, with the ability to scale processes, workflows, and business needs while maintaining standardization and a thoughtful, structured approach to supporting marketing
5+ years of experience as a global administrator for Salesforce Marketing Cloud, managing integrations and workflows
Experience leading projects involving journey mapping, lead flow/scoring, and nurture programs
Proven experience managing integrated marketing campaign calendars, deliverables, and milestone-based execution
A strong analytical mindset, with the ability to integrate and analyze data across multiple sources
Hands-on experience with project management tools (preferably Monday.com) to manage workflows, dependencies, and reporting
Demonstrated ability to coordinate multiple workstreams and stakeholders in a fast-paced environment
Excellent organizational and communication skills, with a detail-oriented and execution-focused mindset

Benefits

Comp & perks

Innovation is at our core. We work with cutting-edge technology in accounting and financial reporting, constantly pushing the boundaries to create impactful software solutions.
We are committed to a collaborative culture, where your ideas are valued, and knowledge sharing is encouraged within a supportive, inclusive team.
Work-life balance is important to us. We offer flexible work options, remote opportunities, and generous time-off policies to ensure a healthy work-life balance.
We offer competitive compensation, including a competitive salary and comprehensive benefits such as health insurance and retirement plans.
We are driven by impactful work. Your contributions directly affect how our clients manage financial processes and drive their success.
Recognition and rewards matter to us. We celebrate hard work through recognition programs, performance bonuses, and opportunities for career growth.
We embrace global opportunities. Work on international projects and collaborate with a diverse, global team.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

marketing automationdatabase managementemail marketinglead processingKPI monitoringSalesforce Marketing Cloudjourney mappinglead scoringdata analysisproject management

Soft Skills

strategic mindsetorganizational skillscommunication skillsanalytical mindsetdetail-orientedexecution-focusedability to coordinate workstreamsability to manage stakeholdersstructured approachability to scale processes

Certifications

Bachelor’s degree in businessBachelor’s degree in marketingBachelor’s degree in data science