Communications Director
O'Keefe Media Group
Job Level
Mid-LevelSenior
About the role
- What you will be doing:
- Internal Communications:
- Develop and execute a strategic internal communications plan aligned with business objectives and company culture.
- Create engaging content for newsletters, intranet, leadership updates, internal campaigns and company-wide announcements.
- Collaborate closely with People Operations, leadership and department heads to ensure consistent, transparent, and timely communication.
- Support change management efforts through clear messaging and communication strategies.
- Drive employee engagement by spotlighting initiatives, teams and successes across internal channels.
- Social Media & Community Management:
- Own the strategy and execution of Caseware’s presence across platforms (LinkedIn, X/Twitter, Instagram, YouTube, etc.).
- Build and nurture online communities, actively engaging with audiences to enhance brand visibility and trust.
- Create and curate content (posts, visuals, short-form videos) that aligns with brand voice and marketing campaigns (in partnership with graphic design team members).
- Monitor, analyze and report on social media performance, audience sentiment and community feedback.
- Build an internal ambassador team to expand visibility, reach and impact.
- Stay on top of trends and best practices in digital engagement and community building.
- Cross-Functional Collaboration:
- Act as a liaison between marketing, PeopleOps, leadership and regional teams to ensure communication is aligned globally.
- Support crisis communication or sensitive messaging with clarity, confidentiality and care.
- Provide messaging guidance and communication toolkits for internal stakeholders.
Requirements
- What you will bring:
- 5+ years of experience in communications, with demonstrated strengths in both internal comms and social media management.
- Proven track record in developing and delivering impactful communication strategies.
- Strong writing and storytelling skills with the ability to tailor messages for different audiences and platforms.
- Experience with employee engagement tools (e.g., SharePoint, MSFT Teams, etc.) and social media management tools (e.g., Sprout, Hootsuite or similar).
- Able to analyze metrics and adapt strategies based on insights.
- A collaborative team player who thrives in a fast-paced, agile environment.
- Passion for building community and enhancing workplace culture through communication.
