People Operations

• Maintain and update employee records in our HRIS (BambooHR), ensuring accuracy, consistency, and compliance with data protection regulations.
• Conduct regular audits of system data and processes, flagging discrepancies and implementing corrective actions.
• Support system updates, permissions management, and integrations with payroll, IT, and other internal platforms.
• Partner with our Senior HR Analyst to generate reports to support decision-making and provide insights into workforce trends.
• Execute key employee lifecycle processes (onboarding, job changes, offboarding) using HR systems and automation tools.
• Help improve HR workflows and documentation, contributing to the development of Standard Operating Procedures (SOPs).
• Partner with IT and Finance to ensure seamless data flow across platforms and alignment with internal controls.
• Support compliance with regional labor laws and Caseware policies through timely documentation and system updates.
• Assist with the rollout and tracking of policy changes, ensuring acknowledgment through the HRIS.
• Maintain digital employee files and ensure data handling aligns with global privacy and audit standards.
• Coordinate onboarding logistics via HR systems, including system provisioning, welcome communications, and workflow triggers.
• Act as a system-savvy point of contact for employees based in the Americas, guiding them through key processes with consistency and professionalism.
• Collaborate with global team members to align system messaging and user experience across regions.

People Operations Associate

People & Talent Lead

People Operations and Systems Specialist

Product Delivery Manager – People & Communications Technology

Director of People & Culture

People Operations Manager