Case Status®

Quality Assurance Specialist

Case Status®

full-time

Posted on:

Origin:  • 🇺🇸 United States • South Carolina

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Job Level

Mid-LevelSenior

Tech Stack

AndroidCypressiOSJestSDLCSeleniumSQL

About the role

  • Report to the Director of Product as part of Product & Engineering
  • Develop and execute comprehensive test plans for CaseStatus web app, Android app, and iOS app using Ghost Inspector for regression and feature testing
  • Streamline and optimize existing and new test scenarios to maximize efficiency and accuracy
  • Enhance automated web application tests and expand knowledge of HTML and CSS
  • Explore and apply visual testing, functional testing, load testing, and unit testing techniques
  • Conduct thorough User Acceptance Testing (UAT) on new features, enhancements, and bug fixes using engineering Jira boards
  • Document all testing steps and findings with clarity and precision
  • Log defects, conduct regression testing to validate bug fixes, and ensure issues are resolved effectively
  • Isolate and document reproduction steps for bugs reported by customers and internal team members
  • Triage newly submitted bugs and low-level enhancements from the Development Request Board in Jira and handle urgent tickets
  • Work closely with developers and the QA team to ensure high-quality, bug-free updates and proactively communicate potential release issues
  • Utilize tools such as Sentry, Chrome Developer Tools, Log Rocket, and Postman to track and resolve bugs
  • Assist with creating and maintaining detailed documentation for new features in Confluence as needed
  • As a remote employee, may be required to work from the Charleston, SC office once per quarter and attend company offsite events in January and July

Requirements

  • Develop and execute comprehensive test plans for web, Android, and iOS apps (Ghost Inspector)
  • Familiarity with Postman for API testing and validation
  • Working knowledge of GitHub for version control, pull requests, and issue tracking
  • Experience with Jira (or similar tools) for bug tracking, test case management, and sprint collaboration
  • Basic understanding of automated test suite building (e.g., using frameworks like Selenium, Cypress, or Jest)
  • Ability to execute manual test cases and document results clearly
  • Understanding of the Software Development Life Cycle (SDLC) and Agile methodologies
  • Basic knowledge of SQL for validating data in databases
  • Familiarity with browser developer tools for debugging (Chrome Developer Tools)
  • Understanding of various testing types (functional, regression, integration, and exploratory)
  • Exposure to CI/CD pipelines and understanding of how QA fits within them is preferred
  • Experience using tools such as Sentry, Log Rocket, and Postman
  • Strong attention to detail and an innate curiosity for uncovering edge cases
  • Excellent communication skills to clearly report issues and collaborate with cross-functional teams
  • Analytical mindset and a willingness to quickly learn new tools and technologies
  • Ability to prioritize tasks and manage time effectively in a dynamic, fast-paced environment