Solutions Engineer

Case IQ

Solutions Engineer driving technical success in sales through compelling product demos and support in a B2B SaaS environment. Collaborating with teams to enhance demo effectiveness and conversion rates.

Posted 6/14/2026full-timeRemote • 🇨🇦 CanadaMid-LevelSenior💰 CA$110,000 - CA$130,000 per yearWebsite

About the role

Key responsibilities & impact

Conduct compelling, tailored product demonstrations across Case IQ's suite of solutions to help prospects understand value and capabilities.
Partner with Account Executives throughout the sales cycle to craft winning demo strategies aligned to customer pain points, objectives, and workflows.
Support discovery calls by uncovering technical requirements and positioning the right Case IQ solutions.
Serve as a trusted technical advisor, ensuring customers understand how Case IQ solutions fit into their workflows and ecosystems.
Collaborate with Marketing and Product teams to refine demo narratives, assets, and product messaging that support stronger conversion.
Track and assess demo quality, conversion impact, and customer engagement metrics.
Act as a primary point of contact for sales representatives needing demo support, objection handling, or product clarification.
Share best practices across the sales organization, from demo setup and storytelling to handling complex product questions.
Work with Sales and Product leadership to build repeatable demo frameworks and playbooks.
Contribute to stronger demo consistency, clearer sales enablement, improved customer-facing technical narratives, and better visibility into demo performance or conversion patterns.

Requirements

What you’ll need

Bachelor’s degree and a minimum of 5 years in B2B software sales or solutions engineering, ideally within Compliance, Investigations, or Risk Management sectors.
Proven ability to translate complex software capabilities into customer value through consultative demos and discovery sessions.
Strong technical acumen across SaaS environments, integrations, and implementation workflows.
Excellent presentation and communication skills, with an ability to adapt messaging for both executive and technical audiences.
A collaborative, entrepreneurial mindset — excited to build and lead a high-performing Solutions Engineering team from the ground up.

Benefits

Comp & perks

Work remotely within a flexible work environment; our team spans 7 countries
Competitive company-paid benefits plan starting day 1!
Generous professional development budget.
RRSP / 401k matching program
Half-day Fridays in the summer.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

B2B software salessolutions engineeringSaaS environmentsintegrationsimplementation workflowsdemo strategiescustomer engagement metricsdemo quality assessmentconsultative demosdiscovery sessions

Soft Skills

presentation skillscommunication skillscollaborative mindsetentrepreneurial mindsetadaptabilitytechnical advisingstorytellingobjection handlingteam leadershipcustomer value translation

Certifications

Bachelor's degree