casavi GmbH

Customer Enablement Manager

casavi GmbH

full-time

Posted on:

Location Type: Hybrid

Location: Munich • 🇩🇪 Germany

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Job Level

JuniorMid-Level

About the role

  • Help customers on the path to digitalisation and lay the foundations for customer relations
  • Responsible for onboarding new customers and provide training
  • Engage customers after onboarding to ensure successful use of the solution
  • Smooth handover to account management team
  • Provide follow-up training for existing customers
  • Develop best practice scenarios with the customer success team

Requirements

  • Degree in economics or vocational training in the property sector
  • At least two years of professional experience in customer service, sales, or the property sector
  • Strong ability to explain technical contexts in simple language
  • Very good command of German (C2) and good command of English (B2)
Benefits
  • 60 days workation per year in the EU & 2 days social leave
  • Company events & sports offers
  • Corporate benefits
  • Company pension scheme
  • Childcare allowance
  • EGYM Wellpass membership discount
  • Diverse development opportunities

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft skills
customer servicesalescommunicationtrainingtechnical explanation
Certifications
degree in economicsvocational training in property sector
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