About the role
- Help customers on the path to digitalisation and lay the foundations for customer relations
- Responsible for onboarding new customers and provide training
- Engage customers after onboarding to ensure successful use of the solution
- Smooth handover to account management team
- Provide follow-up training for existing customers
- Develop best practice scenarios with the customer success team
Requirements
- Degree in economics or vocational training in the property sector
- At least two years of professional experience in customer service, sales, or the property sector
- Strong ability to explain technical contexts in simple language
- Very good command of German (C2) and good command of English (B2)
- 60 days workation per year in the EU & 2 days social leave
- Company events & sports offers
- Corporate benefits
- Company pension scheme
- Childcare allowance
- EGYM Wellpass membership discount
- Diverse development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
customer servicesalescommunicationtrainingtechnical explanation
Certifications
degree in economicsvocational training in property sector