Manager – General

Casa de Montecristo

Store Manager blending business acumen and operational knowledge at Casa de Montecristo. Achieving sales and profit goals while building a high-performing team.

Posted 4/25/2026full-timeNashville • Tennessee • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Achieves overall sales, KPI and profit goals of his/ her assigned location.
Manages the complete operations of the store as an on-the-floor leader.
Performs all functions and ensures employees are effective at executing corporate initiatives in a timely, efficient and resource-wise manner.
Delegates tasks appropriately and holds team accountable.
Models and ensures all Casa de Montecristo policies and standard operating procedures (SOPs) are communicated effectively to employees, maintained and consistently followed.
Ensure compliance to all state and local regulations.
Maintains a comfortable, responsible and safe environment.
Analyzes and measures retail business trends.
Seeks opportunities and implements plans to increase topline retail sales and profitability through product education, events, and outside partnerships.
Full P&L responsibility.
Monitors all expenses and costs within the store to achieve positive store contribution and be in line with the set budget objectives.
Manages inventory, controls shrink and retail supply expenses.
Recruit, train and lead a team of top performing associates.
Challenges and inspires others to achieve and execute sales driving initiatives.
Monitors and manages store staffing levels, proactively and according to the needs of the business.
Maintains an active performance development process.
Provides coaching in the moment and performance feedback to employees.
Conducts formal performance reviews consulting with HR.
Acts as an ambassador for the brand within his/her market.
Responsible for the location’s external relations within the competitive environment.
Active participant in local networking, marketing, events and activities.
Maintains visual standards to support the brand image.
Demonstrates an energetic, persistent and professional demeanor at all times.
Other duties as assigned by the Market Manager.

Requirements

What you’ll need

Three plus years of retail or hospitality management experience.
Bachelor’s Degree preferred.
Deep knowledge of retail and/or hospitality business
Ability to work a flexible schedule (night, weekends, holidays)
Previous experience with successfully coaching and developing others is required.
Exceptional interpersonal skills
Superb oral and written English communication skills (Proficient with Word, Excel, and Outlook)
Hands on team player with a strong work-ethic
Ability to travel, as required (less than 10%)
Ambitious self-starter, adept at leading through others to consistently deliver superior results.
A track record of motivating and inspiring a team of individuals to meet challenging standards.
Desire to develop oneself and others.
Seeks and delivers constructive feedback.

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible work hours
Paid time off
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

retail managementhospitality managementP&L responsibilityinventory managementperformance developmentcoachingsales strategybudget managementbusiness analysiscompliance

Soft Skills

interpersonal skillscommunication skillsteam leadershipmotivational skillsself-starterwork ethicflexibilityfeedback deliveryproblem-solvinginspiration