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Online Education Platform Manager – Bilingual Spanish/English
CASA DE LA FAMILIABilingual Online Education Platform Manager overseeing digital content and user support for online educational training platform. Responsible for quality assurance and platform development.
About the role
Key responsibilities & impact- Oversee, maintain, and grow the online educational training platform
- Manage digital content, supporting users and group clients
- Ensure technical quality and contribute to the development of new educational offerings
- Upload, organize, and manage educational video content on the training platform
- Review edited videos to ensure quality, accuracy, branding consistency, and correct formatting before publication
- Create, upload, and manage quizzes, tests, and learning assessments associated with training modules
- Maintain accurate course descriptions, learning paths, and supporting materials
- Support the ongoing development and management of the platform website
- Collaborate with developers, designers, and internal stakeholders to improve user experience and functionality
- Identify and troubleshoot platform issues and coordinate solutions
- Assist with platform updates, feature testing, and quality assurance
- Manage group sales access, enrollments, and permissions
- Support organizational clients using the platform for group training
- Provide technical assistance to users experiencing login, access, or functionality issues
- Respond to user inquiries in a professional, timely manner
- Research potential new educational topics, certifications, and training paths aligned with organizational goals
- Assist in evaluating market demand, audience needs, and platform expansion opportunities
- Support the development of new courses and educational initiatives
- Monitor platform performance, user engagement, and course completion
- Maintain organized documentation of processes, updates, and content workflows
- Support reporting related to course usage, group participation, and platform growth
Requirements
What you’ll need- Fluent in Spanish and English (written and verbal)
- Experience managing online learning platforms, websites, or digital content systems
- Strong attention to detail and quality control skills
- Comfortable reviewing video content and managing multimedia assets
- Basic understanding of website management and online platforms
- Strong organizational and time management skills
- Ability to troubleshoot technical issues and support users with patience and professionalism
- Experience working remotely and collaborating across teams
Benefits
Comp & perks- Health insurance
- Professional development opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
online learning platformsdigital content managementvideo content reviewquality assurancecourse developmentlearning assessmentswebsite managementmultimedia asset managementtroubleshootingdata reporting
Soft Skills
attention to detailorganizational skillstime managementprofessional communicationpatiencecollaborationuser supportproblem-solvingresearch skillsadaptability