Carwow.es

Head of Marketplace – Operations

Carwow.es

full-time

Posted on:

Location Type: Hybrid

Location: London • 🇬🇧 United Kingdom

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Job Level

Lead

Tech Stack

SQL

About the role

  • Drive Marketplace Health: Rapidly diagnose trends, provide clear insights and recommendations, and drive actions to ensure we achieve our business health and P&L objectives.
  • Bridge Strategy & Execution: Deep dive into trends across all product lines (New, Used, and Leasing), translating complex data into clear insights and recommendations for the leadership team.
  • Drive P&L Health: Work closely with commercial, marketing, finance, and analytics to manage spend and ROI in line with the budget.
  • Lead Business Performance Meetings & Comms: Own weekly trading meetings and business performance comms across the wider business.
  • Optimise Commercial Processes and Reporting: Work with Commercial leadership to continually improve our dashboards, reporting & processes.
  • Team Management: hire, manage and develop a small team who will support the delivery of these objectives.

Requirements

  • First-hand experience in a data or business analyst role, ideally in a marketplace, ecommerce or digital business environment.
  • A strong commercial mindset and the ability to translate data into actionable business recommendations.
  • Very strong communication skills, both verbal and written.
  • Demonstrated ability to lead cross-functional, strategic actions, initiatives and projects
  • Passion for data analysis and natural aptitude for problem-solving, with the ability to mould this output into a clear storyline.
  • Willingness to quickly learn, adapt and apply new skills.
  • A creative, entrepreneurial mentality that enjoys experimentation and is willing to take risks.
  • Bias for action - attitude to get things done quickly.
  • Intermediate SQL and Excel skills.
Benefits
  • Competitive comp package
  • 28 days' holiday plus bank holidays, increasing to 35 with length of service, plus extras for house moves, weddings and more!
  • Car allowance
  • Employee-friendly share options
  • Pension scheme via Royal London - up to 5% company contribution
  • Vitality private healthcare insurance
  • Life Assurance - 4x annual salary
  • Monthly coaching sessions with Spill - our mental wellbeing partner
  • Inclusive parental, partner and shared parental leave, including up to 20 weeks' full pay maternity and shared parental leave, and 8 weeks' full partner pay, as well as fertility treatment and pregnancy loss policies
  • Bubble childcare support and discounted nanny fees for little ones
  • 'Work from abroad for a month' annual scheme
  • Generous learning and development budget
  • £500/€550 home office budget

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
data analysisbusiness analysisSQLExcelP&L managementcommercial processesreportingdashboard optimizationtrend analysisROI management
Soft skills
communicationleadershipproblem-solvingadaptabilitycreativityentrepreneurial mindsetbias for actionteam managementstrategic thinkingcollaboration