Technical Customer Success

• - Ability to deliver results through others by leading and influencing different phases of the customer lifecycle (from onboarding to renewal).
• - Maintain high levels of engagement to ensure your customers see value from insights, increase adoption, and uncover new uses for CARTO’s location intelligence tools.
• - Identify opportunities for expansion and be a source of intelligence to drive the evolution of our products and new solutions.
• - Able to successfully engage with various customer stakeholder personas, from technical users to executives.
• - Establish a trusted advisor relationship with our most strategic enterprise customers across different verticals -- engaging to deeply understand their business needs and goals with CARTO.
• - Be the voice of our customers at CARTO, interfacing with Product and other teams.
• - Analyze and interpret data to present actionable insights KPIs, forecast, P&L, etc.

Customer Success Engineer

Customer Success Engineer

Senior Technical Customer Success Manager

Customer Success Engineer, Strategic

Customer Success Engineer

Technical Customer Success Manager