Cartesia

Product Marketing

• Own and run product launches, ensuring customers and the broader market clearly understand new features and updates.
• Lead product-led growth initiatives, including designing onboarding flows, in-product messaging, and content that drives self-serve adoption and engagement.
• Write and edit high-impact customer-facing content including website copy, landing pages, newsletters, case studies, and blog posts.
• Develop and maintain personas, messaging frameworks, and positioning across all product lines.
• Conduct competitive intelligence and translate insights into clear positioning and differentiated narratives.
• Partner with Product and GTM teams to cultivate customer feedback loops and use them to shape roadmap and messaging.
• Own growth marketing initiatives, ensuring content is optimized for discoverability and engagement, as well as managing any vendor/agency relationships
• Contribute to GTM efforts with sales enablement support (e.g., adapting messaging for customer conversations), while keeping the primary focus on outward-facing storytelling.

Founding Product Marketer

Executive Assistant

• Support Co-Founder & CEO as a strategic partner, keeping CEO organized, focused, and effective.
• Manage complex and rapidly evolving calendars, prioritizing with sound judgment.
• Anticipate needs, ensure CEO prepared for meetings, act as gatekeeper to optimize time.
• Handle highly confidential information with discretion and professionalism.
• Coordinate and manage logistics for meetings, board sessions, investor updates, and offsites.
• Draft agendas, take notes, synthesize key discussions, and track follow-ups to ensure decisions turn into action.
• Own travel planning, itineraries, and expense management.
• Collaborate with leadership and teams across the company on strategic projects and initiatives.
• Act as an extension of the CEO driving clarity, follow-through, and accountability.
• Build strong relationships internally and externally.

Executive Assistant to CEO

Account Executive

• Own the entire sales cycle: prospect, qualify, run discovery, build business cases, and close strategic deals.
• Land and expand accounts by embedding with customers, driving adoption, and shaping long-term roadmaps.
• Build relationships with technical buyers, enterprise stakeholders, and C-suite executives by deeply understanding workflows and pain points.
• Collaborate directly with founders to create our GTM playbook, outbound motion, pricing, and sales collateral.
• Partner with Product, Engineering, and Marketing to translate customer insights into product improvements and refined messaging.
• Drive scalable sales processes, pipeline development, and repeatable GTM best practices.
• Deliver product demos, proposals, and partnership opportunities that accelerate growth.
• Provide market and customer feedback to leadership to inform strategy and expansion.

Founding Account Executive

Customer Success Manager

• Own the entire post-sales customer journey: onboarding, activation, renewals, and expansion to maximize customer value from voice AI
• Build customer success infrastructure from 0-to-1: playbooks, prompting guides, onboarding sequences, and scalable support systems
• Deeply understand customer pain points and friction across the journey, design strategies to streamline their experience, and build seamless feedback loops into Product and Engineering
• Establish metrics for success: define KPIs and health scores to measure adoption, retention, and expansion impact
• Create world-class enablement content and thought leadership: training materials, documentation, and insights
• Collaborate with GTM on activation strategies and identify expansion opportunities to improve product-led growth
• Embed with strategic accounts to understand use cases, remove blockers, and drive adoption
• Bridge technical and customer need and partner with Product and Engineering to remove friction and improve the product
• Build and lead the function: hire and manage a team as the role grows

Customer Engagement Lead

Chief of Staff

• Act as our CEO’s strategic partner and right hand. Ensure time, focus, and energy are directed towards the most critical, high leverage priorities.
• Streamline and operationalize business processes. Prepare agendas, synthesize discussions, drive follow-ups, and guarantee decisions get translated into action across the org.
• Manage high-stakes cross-functional initiatives. Drive special projects across sales, customer success, security / compliance, and growth partnerships
• Optimize Executive Effectiveness: Own and manage the CEO’s calendar with a ruthless focus on maximizing efficiency and organizational alignment with key priorities.
• Embed with strategic customers to define voice AI applications, influence product strategy, and shape long term AI adoption.
• Evangelize Founder Vision. Drive internal all-hands meetings, shape external narratives, and ensure our story resonates with employees, customers, investors, and partners.
• Anticipate Business Needs. Understand blind spots, mitigate risks, identify areas for business process streamlining, and keeping our executive team always 2 steps ahead.
• Continuously raise the bar. Help us define our culture, scale key business processes, and codify what excellence looks like across the company.

Product Operations

• Own the strategy and roadmap for evaluation systems demonstrating voice AI model performance on customer-specific use cases
• Define and align on key evaluation metrics capturing model quality and customer impact
• Rapidly spin up customer-specific evaluation systems to test performance and identify improvement opportunities
• Build relationships with customers to translate evaluation needs into technical requirements
• Lead cross-functional workstreams across GTM, Engineering, and Research to design scalable evaluation frameworks
• Identify, evaluate, and build relationships with data vendors to secure high-quality voice datasets
• Negotiate contracts and manage ongoing vendor relationships to ensure consistent quality and delivery
• Create repeatable playbooks for vendor evaluation, onboarding, and performance management
• Design and implement systems to hire, onboard, and manage contractors for data collection, annotation, and evaluation
• Scale contractor network, build screening workflows, and create high-conversion onboarding and incentive systems
• Partner with engineering and research to integrate evaluation systems with training pipelines and model development
• Track metrics to diagnose issues, prioritize work, and guide decisions about investments and builds

Founding Product Marketer

Executive Assistant to CEO

Founding Account Executive

Customer Engagement Lead

Chief of Staff

Product Operations Lead