Cartesia

Operations

• Own day-to-day transcription operations, successfully delivering ground truth transcripts for 30+ locales.
• Oversee the entire annotator lifecycle: hiring, onboarding, training, calibration, and ongoing performance management.
• Create robust training materials, quizzes, and instructions to ensure annotators meet our exact standards.
• Audit annotator work continuously, providing highly detailed feedback to ensure data integrity.
• Partner closely with the Engineering and Product teams to coordinate requirements and iterate on our internal transcription tools.

Transcription Operations Manager – Contract

• Audit large-scale data deliveries from vendors and internal workflows.
• Create, refine, and maintain comprehensive quality guidelines for each specific dataset.
• Provide structured, actionable feedback to both external vendors and internal teams.
• Review and approve recording data voice actors across locales.

Data Quality Operations Analyst – Contract

• Own end-to-end voice sourcing and "casting" to fulfill 100% of internal and Go-To-Market (GTM) voice requests.
• Proactively source at least one top-tier voice per Tier 0 and Tier 1 language to keep our capabilities cutting-edge.
• Overhaul and maintain the internal voice library, adding rich, descriptive metadata about vocal characteristics.
• Act as the primary point of contact for fast-paced, weekly ad-hoc voice requests to support product launches and roadshows.

Transcription Operations Manager – Contract

Data Quality Operations Analyst – Contract

Voice Actor Curation, Operations Specialist – Contract