Ecommerce

• Clearly understand and manage existing scopes of work; ensuring all deliverables are met in a timely fashion and monitoring for scope creep
• Assist with billing and payment setup and manage all invoices and reconciliations and be responsible for timely updates and billings both internally and externally
• Onboarding and monitoring Payment Processors for all managed ecommerce sites
• Understand current tax structures and ensure all taxes are properly managed for client
• Work with internal media teams to ensure all client accounts are migrated properly and all payments are tracked properly
• Create and update appropriate reports from various sales channels and POS platforms
• Perform monthly MOR reconciliations across multiple client accounts
• Investigate and resolve reconciliation breaks in a timely and accurate manner
• Assist in improving reconciliation processes through automation and system enhancements
• Maintain proper documentation for audit and control purposes
• Forecast end of month fees to track against service line P&L and have a deep understanding of potential end of month charges

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