QA Analyst – Product

Cars Commerce

QA Analyst at Cars Commerce acting as a bridge between Support and Engineering. Ensuring product quality through data analysis and triaging technical issues.

Posted 5/14/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $65,500 - $80,250 per yearWebsite

Tech Stack

Tools & technologies

PythonSQL

About the role

Key responsibilities & impact

Acting as the primary bridge between Support and Engineering
Analyze L2 tickets and technical issues to ensure they are fully qualified, documented, and reproducible
Performing functional QA to ensure that features work technically and align with the original project scope and business requirements
Conducting deep-dive data analysis to identify patterns or anomalies in product behavior
Translating complex technical concepts, data structures, or website behaviors into clear, actionable insights
Understanding, qualifying, and triaging upcoming bugs
Remaining the Subject Matter Expert for your respective products
Identifying opportunities to work on data analysis projects and AI initiatives
Providing training materials to the Customer Support Manager

Requirements

What you’ll need

Bachelor's degree in Computer Science, Business Technology Management (BTM), Information Systems, Statistics, or a related technical field
A Master’s degree or relevant technical certifications are a plus
Demonstrated experience as a Product Analyst, Technical Data Analyst, or similar role
Proven track record of triaging complex technical issues and ensuring product quality through rigorous QA and data validation
Experience with multiple data formats (CSV, JSON, XML) and an understanding of website structures
Proficiency in SQL, Python, R, or other programming languages for data manipulation, analysis, and visualization
Comfortable using Browser Developer Tools to investigate website behavior and data payloads
Strong analytical and problem-solving skills
Excellent verbal and written communication and presentation skills
Exceptional attention to detail; able to manage multiple technical investigations and QA cycles simultaneously
A strong cross-functional collaborator with excellent interpersonal skills

Benefits

Comp & perks

Medical, Dental & Vision Healthcare Plans
New Hire Stipend for Home Office Set-Up
Generous PTO
Paid Holidays, Floating Holiday, Volunteer Day, Recharge Day

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

SQLPythonRdata analysisdata manipulationdata visualizationfunctional QAdata validationdata formatswebsite structures

Soft Skills

analytical skillsproblem-solving skillsverbal communicationwritten communicationpresentation skillsattention to detailcross-functional collaborationinterpersonal skills

Certifications

Bachelor's degree in Computer ScienceBachelor's degree in Business Technology ManagementBachelor's degree in Information SystemsBachelor's degree in StatisticsMaster’s degreerelevant technical certifications