CRM Analyst
Cars Commerce
full-time
Posted on:
Location Type: Remote
Location: Remote • Illinois • 🇺🇸 United States
Visit company websiteSalary
💰 $82,400 - $100,950 per year
Job Level
JuniorMid-Level
About the role
- Design, build, and maintain Copado Robotic Testing scripts for critical Salesforce business workflows
- Translate user stories, business processes, and known risk areas into automated test scenarios
- Execute automated regression, smoke, and release-validation test cycles
- Troubleshoot and stabilize test failures to improve reliability and reduce false positives
- Manage test data to ensure repeatable and dependable test execution
- Establish and maintain testing standards, best practices, and documentation
- Proactively identify gaps in test coverage and expand the automation footprint
- Partner with the CRM team to validate release through pre- and post-deployment testing
- Support CI/CD pipelines by integrating and executing automated test runs
- Provide manual and exploratory testing support for large initiatives, UAT cycles, and high-risk changes
Requirements
- 2 - 4 years of experience in automated testing, with hands-on responsibility for designing, building, and maintaining automated test cases.
- Experience with Copado Robotic Testing (CRT) strongly preferred; equivalent Salesforce-focused or UI-based automation tools considered
- 1 - 2 years of Salesforce experience, with exposure to core CRM workflows and platform architecture
- Salesforce Administrator certification preferred (or equivalent practical experience administering Salesforce)
- Experience supporting regression testing, release validation, and UAT cycles in a production Salesforce environment
- Familiarity with CI/CD pipelines, release processes, and testing within Agile or iterative delivery teams is a plus
Benefits
- Medical, Dental & Vision Healthcare Plans
- New Hire Stipend for Home Office Set-Up
- Generous PTO
- Refuel - a service based recognition program where employees receive additional paid time away to learn grow and reset
- Paid Holidays, Floating Holiday, Volunteer Day, Recharge Day
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
automated testingtest case designtest script maintenanceregression testingsmoke testingrelease validationtest data managementtest coverage analysismanual testingexploratory testing
Soft skills
troubleshootingproblem-solvingcollaborationcommunicationproactive identification
Certifications
Salesforce Administrator certification