Carrum Health

Workforce Planning & Capacity Manager

Carrum Health

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $110,000 - $130,000 per year

Job Level

Mid-LevelSenior

About the role

  • Own the initial and ongoing workforce planning structure, including supply/demand forecasting models and staffing alignment analyses
  • Lead the execution of workforce strategies designed to enhance flexibility and scalability
  • Partner closely with Patient Care, Commercial, Client Success, B2C Marketing, HR, and Finance
  • Drive the assessment, implementation, and optimization of workforce management tools and productivity software
  • Analyze workforce trends including attrition, PTO, leaves of absence, and productivity
  • Provide dashboards and actionable reporting to leadership

Requirements

  • Strong expertise in forecasting, scheduling, and capacity modeling
  • 3-5+ years of relevant experience in workforce or capacity planning, preferably within healthcare or a fast-scaling technology company
  • A track record of building scalable workforce strategies that support organizational growth and cost management
  • Ability to translate complex data into clear, actionable staffing decisions
  • Entrepreneurial mindset and resourcefulness
  • Experience managing multiple priorities and deadlines in a high-growth, dynamic setting
  • Passion for cross-functional collaboration across operations, sales, client success, data, and product teams
Benefits
  • Stock option plan
  • Flexible schedules and remote work
  • Chicago and San Francisco offices available
  • Self-managed vacation days, within reason
  • Paid parental leave
  • Health, vision, and dental insurance
  • 401K retirement plan

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
forecastingschedulingcapacity modelingworkforce planningstaffing alignmentdata analysisworkforce management toolsproductivity softwareattrition analysisreporting
Soft skills
entrepreneurial mindsetresourcefulnesscross-functional collaborationability to manage multiple prioritiesability to meet deadlinesleadershipcommunicationanalytical thinkingproblem-solvingadaptability
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