Bankruptcy Team Lead Specialist

CarringtonCrisp

Bankruptcy Team Lead Specialist responsible for managing bankruptcy processes for Carrington Mortgage Services. Involving training, document handling, and ensuring compliance within mortgage operations.

Posted 7/31/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $25 - $29 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Bankruptcy Processes, including training, policy creation, and process improvement. Proficient in handling escalated inquiries and managing complex bankruptcy files while ensuring compliance and accuracy.

Highest-signal resume keywords

Bankruptcy Process ManagementTraining and DevelopmentProject ManagementEscalated Inquiry ResolutionIntermediate Math Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Bankruptcy Document ProcessingMotions for Relief CalculationProof of Claim ManagementLedger BalancingPolicy and Procedure Development

Soft Skills

CommunicationProblem-SolvingCollaborationLeadership

Industry Keywords

BankingFinanceMortgage IndustryContinuous ImprovementQuality Assurance

About the role

Key responsibilities & impact

Provides training, creates and updates Policy & Procedures, and reviews control reports to ensure overall quality and performance of the Bankruptcy processes
Handles escalated calls from either the borrowers and attorney that call for inquiries to the Bankruptcy Department
Work with management on several projects and coordinate efforts with project management as well as IT related to the BK processes
Responsible for litigated and escalated bankruptcy files and provide management with recommendations and solutions.
Conduct informal and formal training sessions with the staff on the bankruptcy processes.
Identify process gaps within the bankruptcy processes, make recommendations for continuous improvement and implement solutions approved by management.
Function as the “Trainer” within the department and will provide training on multiple bankruptcy processes
May have signing authority to sign bankruptcy documents on behalf of the company.
Receives and processes bankruptcy documents throughout all bankruptcy process.
Also creates and orders documents required within the bankruptcy process.
Audits, reviews and completes the Set-up bankruptcy filings process, Motion for Reliefs, Proof of Claims, Transfer of Claims, Reaffirmations, Notice of Final Cures, Post-Petition Fee notices, Payment Change Notices and the Closing process for accuracy and thoroughness and coordinates corrections as necessary on any Bankruptcy Chapters.
Handles documentation or analysis processes for the set-up bankruptcy filings, Motion for Reliefs, Proof of Claims, Transfer of Claims, Reaffirmations, Notice of Final Cures, Post-Petition Fee notices, Payment Change Notices and the Closing process.
Verifies/researches borrower payment history and resolves payment posting discrepancies (i.e. Ledger Balancing).
Handle the verification of borrower payment histories and resolves payment posting discrepancies.
Gathers and uploads documents such as Assignments of Mortgages, Deeds, Notes, and other documents required for filing actions within the bankruptcy.
Receives and responds to incoming calls from borrowers, bankruptcy attorneys and/or other interested parties with inquiries regarding residential mortgage accounts in the bankruptcy process.
Responds to inquiries from internal departments regarding bankruptcy related issues. Handles highly escalated inquiries.
Provide management with recommended solutions to bankruptcy agreements or disputes.
Handles more complex tasks and manual calculations of figures such as Motions for Relief and Proof of Claim figures.
Performs other duties and special projects as assigned.

Requirements

What you’ll need

High school diploma or equivalent work experience; some college preferred.
Five plus years’ experience in a bankruptcy role in the banking, finance or mortgage industry.
One year or more in senior or lead bankruptcy role or project management
Intermediate math skills needed to calculate Motions for Relief and Proof of Claim figures

Benefits

Comp & perks

Comprehensive healthcare plans for you and your family.
Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed.
Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.
Customized training programs to help you advance your career.
Employee referral bonuses so you’ll get the opportunity to work with friends (and get some extra cash in your pocket!).
Educational Reimbursement.
Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates.