Analyst, Loan Administration Strategy

CarringtonCrisp

Loan Administration Strategy Analyst focused on project management in mortgage servicing. Collaborating with leaders to optimize processes and support growth within the department.

Posted 7/20/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $24 - $28 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in project management within Loan Administration, including the ability to analyze business needs, coordinate multiple projects, and implement process improvements. Proficient in developing communication plans and establishing key performance metrics to enhance business performance.

Highest-signal resume keywords

Project ManagementMortgage Servicing ExperienceContinuous Improvement MethodologiesBusiness AnalysisEffective Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project Lifecycle ManagementBusiness Requirements GatheringProcess ImprovementData AnalysisEnd User Testing

Soft Skills

Analytical Problem SolvingResults OrientationOrganizational SkillsPresentation SkillsStakeholder Engagement

Tools & Technologies

Microsoft WordMicrosoft ExcelMicrosoft PowerPointMicrosoft Visio

Industry Keywords

Loan AdministrationMortgage ServicingProject CoordinationPerformance MetricsApplication Development Lifecycle

About the role

Key responsibilities & impact

Collaborate with Loan Administration leaders to assess needs and develop solutions to promote growth and efficiency within department.
Coordinate Loan Administration projects, assess and analyze business impact of projects, and communicate project activities and updates.
Lead assigned projects within Loan Administration through the project lifecycle, including analysis, specification, design, development and deployment.
Ensure all Loan Administration tasks and projects are completed on time and on budget.
Gather and document business requirements, formulate cases and participate in solution design of projects.
Coordinate multiple projects simultaneously with multiple stakeholder groups.
Build and execute effective project communication plans to ensure stakeholders, team members and impacted parties are appropriately apprised of the project goals, expectations, status and delivery.
Establish key performance metrics, design reporting/dashboard solutions, and promote the use of structured information to drive enhanced business performance.
Responsible for conducting Loan Administration end user testing for all projects.
Analyze findings and implement process improvements to the leadership.
Track requirements, provide status and ensure quality of solution throughout project.
Participate in project communications, training materials, and business procedures/documentation by working closely with the Loan Administration servicing analyst.
Strong business knowledge and analytical problem solving skills.
Strong verbal and written communication skills.
Ability to manage multiple tasks and a high volume workload with a strong sense of urgency and results-orientation.
Strong oral and written communication skills as well as presentation skills to effectively communicate and interact with personnel at all levels throughout the organization.
Strong capabilities in Microsoft Word, Excel, PowerPoint, Visio.
Ability to effectively interact with senior management as an advisor on projects.
Ability to organize and prioritize work schedules of others on long-term basis.
Ability to work in a project environment and have awareness of the application development lifecycle.
Ability to make informative presentations, inside the organization; speaking before groups.

Requirements

What you’ll need

Bachelor’s Degree or equivalent work experience.
Three (3) plus year’s mortgage servicing experience.
Three (3) plus years’ experience working with continuous improvement methodologies.
Experience in successfully managing projects under aggressive timelines.

Benefits

Comp & perks

Comprehensive healthcare plans for you and your family.
Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed.
Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.
Customized training programs to help you advance your career.
Employee referral bonuses so you’ll get paid to help Carrington and Vylla grow.
Educational Reimbursement.
Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates.