Perform paralegal duties involving residential loan servicing and default proceedings in compliance with outside counsel guidelines, applicable laws, regulations, and company policies related to litigation and mortgage servicing
Support the Legal Department in managing litigation, contested proceedings, and legal issues related to mortgage servicing and lending
Assist with resolving cases by gathering and organizing information needed for assessing settlement opportunities and preparing draft requests for settlement approval
Resolve routine legal issues under the guidance of senior legal personnel
Open and maintain matters in case management system, including handling incoming mail and service of process
Assist in reviewing pleadings served by third parties or prepared by outside counsel
Assist with preparing discovery responses and coordinating with business units
Review various legal documents for accuracy and completeness
Manage document subpoenas by collecting responsive records and preparing formal responses
Oversee the full lifecycle of capped fee and non-material matters, including performing initial assessment to select from preferred counsel and ensuring proper opening, referring to counsel, monitoring progress, ensuring timely advancement and closing
Secure key personnel for mediations, depositions, and other events that require in person, telephonic or virtual appearances
Coordinate and manage correspondence with outside counsel, third-party entities, and business units in a timely and appropriate manner
Oversee adherence to loan servicing agreements and delegated authority matrixes
Conduct factual research including gathering relevant information from a variety of resources
Prepare check requests, vendor payee forms, IT access and change forms, and FedEx labels
Conduct pre-claim title review including reviewing title records, organizing documents, creating chronologies, preparing and submitting title claims, monitoring for response from insurers and working with carrier retained counsel
Serve as liaison between outside counsel, internal departments, in-house attorneys, and other stakeholders
Provide legal and administrative support to departmental staff, including scheduling meetings, managing phone communications and assisting with projects
Maintain calendar of events and key deadlines
Maintain matter-related reports (quarterly, monthly, and ad hoc) and assist with ensuring their accuracy
Requirements
Knowledge of mortgage servicing and lending operations, as well as litigation relating to these business practices
Ability to work well in a collaborative environment and to operate independently
Excellent verbal and written communication skills
Proficient with Excel, Microsoft Word, Outlook, and Microsoft Teams
Strong analytical and organizational skills
Ability to work with outside counsel, investors, vendors, business units and legal department personnel
Ability to understand complex problems, pay close attention to details, take notes, and to collaborate and explore alternative solutions
Skilled in assessing decisions with potential impact on the immediate team, while proactively monitoring broader organizational effects
Ability to accurately track and record time
Associate’s degree from accredited college and paralegal certification or a bachelor’s degree from accredited college required
Two (2) or more years’ experience working as a paralegal
Two (2) or more years’ experience working in the mortgage banking and servicing industry
Two (2) or more years’ experience working within litigation case management system, preferably Legal Tracker
Benefits
Comprehensive healthcare plans for you and your family
Discretionary 401(k) match of 50% of the first 4% of pay contributed
Access to several fitness, restaurant, retail (and more!) discounts through our employee portal
Customized training programs to help you advance your career
Employee referral bonuses
Educational Reimbursement
Carrington Charitable Foundation involvement
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.