FHA Claims QA Analyst II
CarringtonCrisp
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $25 - $26 per hour
About the role
- Review FHA claims for accuracy within the investor/insurer timeframes.
- Complete quality checks using a scorecard and/or checklist to identify errors in the claim.
- Communicate correction requests to claim filing team and ensure corrections are completed accurately and timely.
- Document system with appropriate tasking and comments.
- Ensure accurate dates and information are recorded on the FHA claim form.
- Validate that all expenses within the system have been reconciled and claimed in accordance with agency requirements.
- Ensure company procedures around the curtailment of advances are followed and enforced.
- Ensure required documentation is included in the Claim File and/or uploaded to agency website according to FHA guidelines.
- Finalize and submit claim to agency for payment.
- Escalate trends or issues identified from the quality review.
- Moderate knowledge of default claims processes for insurers and investors.
- Understanding of the default servicing process, to include Foreclosure, Bankruptcy, Loss Mitigation and Claims process.
- Moderate understanding of Agency and investor guidelines.
- Strong interpersonal skills with a focus on teamwork and quality.
- Excellent written and oral communication, organizational and time management skills.
- Ability to communicate effectively with all levels of staff and management both internally and externally.
- Ability to manage work in order to meet strict deadlines.
- Ability to handle multiple tasks under pressure and changing priorities.
Requirements
- High School diploma required; some college preferred.
- Two (2) or more years’ mortgage servicing default experience, or QA/QC experience in another line of business.
Benefits
- Comprehensive healthcare plans for you and your family.
- Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed.
- Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.
- Customized training programs to help you advance your career.
- Employee referral bonuses so you’ll get paid to help Carrington and Vylla grow.
- Educational Reimbursement.
- Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
FHA claims reviewquality checkserror identificationdocumentationexpense reconciliationclaim submissiondefault claims processesdefault servicing processforeclosurebankruptcy
Soft Skills
interpersonal skillsteamworkwritten communicationoral communicationorganizational skillstime managementeffective communicationability to manage workmultitaskingability to work under pressure