mortgage workflows and ensure regulatory compliance. Configures business rules, develops custom plugins, and integrate third-party systems to enhance operational efficiency for the mortgage lending division (MLD).
Analyze system configuration and provide recommendations for optimization and adherence to best practice and/or established development standards.
Serve as the requirements subject matter expert throughout the solution development lifecycle and take responsibility and ownership for the requirements artifacts produced.
Perform all duties in accordance with the company’s policies and procedures, investor guidelines, all US state and federal laws and regulations, wherein the company operates.

Requirements

Develop and maintain Encompass platform features, including business rules, input forms, custom fields, and workflow automation.
Build custom plugins and console application solutions using Encompass API’s and object-oriented programming languages such as VB.NET and C#.
Implement API integrations with third-party services (e.g., credit, title, VOE/VOI) and other mortgage-related tools.
Ensure system configuration and updates align with evolving regulatory requirements in the mortgage industry.
Gather and document business requirements, formulate use cases, track requirements, provide status and ensure quality solution throughout the project.
Work closely with business analysts, loan officers, and other stakeholders to understand business needs and deliver effective solutions.
Analyze system configuration and provide recommendations for optimization and adherence to best practice and/or established development standards.
Responsible for monthly review of system performance metrics as they relate to Encompass Connects.
Coordinate with Carrington business partners for updates and customizations.
Responsible for Encompass system configuration to ensure system performs as required. Verify, manage, administer, communicate, and resolve Tier-3 system issues.
Serve as the requirements subject matter expert throughout the solution development lifecycle and take responsibility and ownership for the requirements artifacts produced.
Responsible for all administrative functions such as maintenance, data templates, document sets, fee tables, user hierarchy/access rights, and software upgrades.
Analyze software upgrades and what effects they have on the department prior to implementation.
Address system changes and procedure changes with the Operations and Product teams.
Build and maintain technical relationships with internal and external teams.
Effectively communicate technical proposals to team members and management.
Develop and maintain documentation for development standards, processes and procedures.
Perform system maintenance to ensure system is always available.
Provide end-user support, troubleshoot system issues, and manage system updates and version control.
Perform administrative functions for Encompass360 while following best practices for security and system management. Proficiency in programming languages VB.Net, JavaScript, CSS, HTML and C#.
Strong understanding of the loan origination workflow and processes.
Familiarity with deploying code using Azure servers and tools.
Experience in building custom plugins and console applications according to business needs using the Encompass API and SDK.
Strong knowledge of Encompass Loan Origination System Encompass Partner Connect, Third Party Originator (TPO) Connect, Encompass Consumer Connect, and Encompass Web and Developer Connect.
Experience with tools such as Postman and Microsoft Visual Studio.
Knowledge of business analysis process and definition of software requirements; familiarity with relational database and client-server concepts.
Familiarity with Encompass integrations to external systems.
Intermediate Microsoft Office technical skills.
Strong analytical and problem-solving skills, with the ability to perform complex business and product requirement analysis and then translate them into configuration specifications.
Ability to understand complex problems and to collaborate and explore alternative solutions.
Ability to make decisions that have significant impact on the department’s credibility, operations, and services.
Excellent communication, and project management skills.
Able to adapt to changing project requirements, new technologies, and evolving client needs.
Efficiently manages tasks, meets deadlines, and organizes work.
Bachelor’s degree in business, computer science, information systems or analytical techniques required: equivalent work experience may be substituted.
Two plus (2+) years of Encompass system experience required; other loan origination system experience may be considered for otherwise highly qualified candidates.
Encompass Certification preferred.
Experience must include working independently on large and complex projects that built or enhanced production systems.

Benefits

Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed.
Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.
Customized training programs to help you advance your career.
Employee referral bonuses so you’ll get paid to help Carrington and Vylla grow.
Educational Reimbursement.
Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills

VB.NETC#JavaScriptCSSHTMLEncompass APIworkflow automationsystem configurationAPI integrationsbusiness rules

Soft skills

analytical skillsproblem-solving skillscommunication skillsproject management skillscollaborationadaptabilityorganizational skillsdecision-makingownershipstakeholder engagement

Certifications

Encompass Certification