Engineer

• Learn all aspects of the business process, key performance drivers, and operational report metrics.
• Gain expert knowledge of the operational systems and utilization within the business process.
• Assist with scope management, change management and solution definition.
• Create functional specifications for new or modified systems and processes.
• Develop process maps and additional necessary business process management tools to assist the Bankruptcy leadership team in effectively managing the processes they own.
• Analyze data and interrupt results, trouble shoot if results look incorrect and request changes to data as needed to meet business requirements.
• Gather and document business requirements, formulate use cases, and participate in solution design.
• Design, develop and enhance bankruptcy department workflow systems (Fiserv, Tempo).
• Track requirements, provide status and ensure quality of solution throughout the project/initiative.
• Responsible for User Acceptance Testing and may be responsible for management and completion of Quality Assurance Testing (when applicable).
• Participate in project communications, training materials, and business procedures/documentation.
• Conceptualize and design dashboards and reports that are representative of the business unit’s productivity.
• Create projects/ideas that will help gain efficiency, cost savings, visibility, and management of business unit activities via continuous improvement plans (CIPs).
• Manage projects and business unit stakeholders in relation to project needs. Proactive engagement required.
• Lead assigned projects within the organization through the project lifecycle, including analysis, specification, design, development, and deployment.
• Analyze findings and implement process improvements to the business and/or leadership.
• Build and execute effective project communication plans to ensure stakeholders, team members and impacted parties are appropriately apprised of the project goals, expectations, status, and delivery.
• Establish key performance metrics, design reporting/dashboard solutions, and promote the use of structured information to drive enhanced business performance.
• Function as the Project Manager for all bankruptcy related projects. Ensure proper and timely communication of project milestones.
• Performs other duties and special projects as assigned.

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