CarringtonCrisp

Administrator, Loan Origination System

CarringtonCrisp

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $100,000 - $130,000 per year

Job Level

JuniorMid-Level

About the role

  • Responsible for providing dedicated support for the loan origination system and managing related critical initiatives.
  • Perform day-to-day administrative functions for Encompass360 while following best practices for security and system management.
  • Analyze system configuration and provide recommendations for optimization and adherence to best practice and/or established development standards.
  • Will be involved throughout the solution development lifecycle as the requirements subject matter expert and expected to take responsibility and ownership for the requirements artifacts produced.
  • Perform all duties in accordance with the company’s policies and procedures, all US state and federal laws and regulations, wherein the company operates.
  • Gather and document business requirements, formulate use cases, track requirements, provide status and ensure quality solution throughout the project.
  • Responsible for monthly review of system performance metrics as they relate to Connects.
  • Coordinate with Carrington business partners for updates and customizations.
  • Responsible for Encompass system configuration to ensure system performs as required. Verify, manage, administer, communicate, and resolve Tier-3 system issues.
  • Responsible for all administrative functions such as maintenance, data templates, document sets, fee tables, user hierarchy/access rights, and software upgrades.
  • Analyze software upgrades and what effects they have on the department prior to implementation.
  • Address system changes and procedure changes with the Operations and Product teams.
  • Build and maintain technical relationships with internal and external teams.
  • Effectively communicate technical proposals to team members and management.
  • Develop and maintain documentation for development standards, processes and procedures.
  • Perform system maintenance to ensure system is always available.

Requirements

  • Experience in building custom plugins and console applications according to business needs using the Encompass API and SDK.
  • Strong knowledge of Encompass Loan Origination System including Encompass Partner Connect, Third Party Originator (TPO) Connect, Encompass Consumer Connect, and Encompass Web.
  • Knowledge of business analysis process and definition of software requirements; familiarity with relational database and client-server concepts.
  • Working knowledge of the mortgage industry.
  • Familiarity with Encompass integrations to external systems.
  • Intermediate Microsoft Office technical skills.
  • Strong analytical and problem-solving skills, with the ability to perform complex business and product requirement analysis and then translate them into configuration specifications.
  • Ability to understand complex problems and to collaborate and explore alternative solutions.
  • Ability to make decisions that have significant impact on the department’s credibility, operations, and services.
  • Adaptability to rapidly evolving business priorities and direction.
  • Bachelor’s degree in business, computer science, information systems or analytical techniques preferred, or equivalent work experience.
  • Two plus (2+) years of Encompass system experience required, other loan origination system experience may be considered for otherwise highly qualified candidates.
  • Encompass Certification preferred.
  • Experience must include working independently on large and complex projects that built or enhanced production systems.
Benefits
  • Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed.
  • Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.
  • Customized training programs to help you advance your career.
  • Employee referral bonuses so you’ll get paid to help Carrington and Vylla grow.
  • Educational Reimbursement.
  • Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Encompass APIEncompass SDKbusiness analysisrelational databaseclient-server conceptssystem configurationsoftware upgradesdata templatesdocument setsfee tables
Soft skills
analytical skillsproblem-solving skillscollaborationdecision-makingadaptabilitycommunicationownershipdocumentationtechnical relationship buildingquality assurance
Certifications
Encompass CertificationBachelor’s degree in businessBachelor’s degree in computer scienceBachelor’s degree in information systemsBachelor’s degree in analytical techniques
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