Manager, GPS Innovation – Excellence

Carrier

Manager for GPS Innovation & Excellence at Carrier, leading operational excellence initiatives. Collaborating with global stakeholders to drive technology-enabled transformation and enhance employee experience.

Posted 7/29/2026full-timePrague • CzechiaMid-LevelSenior💰 CZK 937,200 - CZK 1,874,400 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in driving operational excellence through continuous improvement methodologies, project management, and strategic planning. Proficient in analyzing performance metrics and implementing scalable digital solutions to enhance organizational efficiency.

Highest-signal resume keywords

Continuous ImprovementProject ManagementLean Six SigmaAgile MethodologiesOperational Excellence

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Operational AnalysisData InterpretationProcess AutomationProject DeliverySolution Design

Soft Skills

Analytical Problem-SolvingOrganizational SkillsCommunication Skills

Tools & Technologies

Power PlatformBusiness Intelligence ToolsDigital Solutions

Certifications & Qualifications

Lean Six Sigma

Industry Keywords

Global People ServicesCross-Functional ProjectsContinuous Improvement CultureKaizen EventsQuality Management Systems

About the role

Key responsibilities & impact

Drive the delivery of Global People Services (GPS) strategy initiatives
Partner closely with the Europe GPS Hub Lead through a strategic dotted-line relationship
Lead the planning, co-ordination and delivery of cross-functional projects
Provide strategic recommendations to GPS Leaders on operational priorities and roadmaps
Identify opportunities to simplify, standardise and automate operational processes
Analyse operational performance, customer feedback and project outcomes
Partner with global stakeholders to translate business requirements into scalable solutions
Lead and co-ordinate the implementation of digital solutions across the GPS ecosystem
Champion a culture of continuous improvement
Coordinate improvement activities including Kaizen events and RRCA investigations
Lead cross-functional workshops to define future-state processes and solution design
Support organizational change by developing communication plans and training approaches
Determine project priorities, solution recommendations and implementation approaches
Compliance and maintenance of the CX operating procedures and quality management systems

Requirements

What you’ll need

Bachelor’s degree or equivalent experience
5+ Year experience in continuous improvement, operational excellence, project delivery or transformation
Strong project management, planning and organizational skills
Excellent analytical and problem-solving capability with the ability to interpret data and make evidence-based recommendations
Fluent spoken and written English, business level
Lean Six Sigma or equivalent Continuous Improvement qualification (preferred)
Knowledge of Agile project delivery methodologies (preferred)
Experience with automation, AI, Power Platform of business intelligence tools (preferred)

Benefits

Comp & perks

competitive total rewards package
health, security, and success support programs