Sales Operations Manager

Carrier

Sales Operations Analyst at Carrier developing analytics to support North America Service organization. Responsible for reporting, process improvements, and enhancing seller productivity across the organization.

Posted 7/24/2026full-timeKennesaw • Florida, North Carolina • 🇺🇸 United StatesMid-LevelSenior💰 $96,000 - $192,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Sales Operations and Business Analytics, with a strong focus on pipeline management, forecasting, and performance reporting. Proficient in utilizing CRM platforms and advanced analytical tools to drive sales productivity and operational efficiencies.

Highest-signal resume keywords

Sales OperationsBusiness AnalyticsSalesforce.comAdvanced Microsoft ExcelKPI Reporting

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales OperationsBusiness AnalyticsForecastingKPI ReportingData Quality ImprovementsProcess ImprovementsSales Process EffectivenessMarket AnalyticsTerritory PlanningSales Force Effectiveness

Soft Skills

Analytical SkillsProblem-SolvingCommunicationStakeholder Management

Tools & Technologies

SalesforceCPQPowerBIMicrosoft ExcelMicrosoft PowerPoint

Industry Keywords

Pipeline GovernanceOperational PerformanceSales Technology EnhancementsChange ManagementStrategic Growth Initiatives

Tech Stack

Tools & technologies

SFDC

About the role

Key responsibilities & impact

Develop and maintain sales, pipeline, forecasting, bookings, productivity, and KPI reporting to support field sales performance.
Deliver business analytics and insights on pipeline health, forecast accuracy, sales productivity, and operational performance.
Create executive-ready dashboards, scorecards, presentations, and management reporting packages for leadership.
Support business reviews, annual planning, budgeting, forecasting, and strategic growth initiatives.
Drive pipeline governance, opportunity management, data quality improvements, and sales process effectiveness.
Identify and implement process improvements, automation opportunities, and operational efficiencies.
Lead market analytics, territory planning, and sales force effectiveness initiatives.
Support Salesforce, CPQ, and sales technology enhancements through requirements gathering, testing, deployment, and user adoption.
This role will be the business owner for the Controls CPQ platform.
Develop documentation, training, and change management materials to support scalable sales operations.
Partner with Sales Leadership and cross-functional teams to improve seller productivity and business performance.

Requirements

What you’ll need

HS Diploma or GED with 5+ Years of experience in Sales Operations, Inside Sales, Business Operations, Revenue Operations, Analytics, or commercial support function OR 3+ Years of experience in Sales Operations, Inside Sales, Business Operations, Revenue Operations, Analytics, or a commercial support function
Bachelor's Degree preferred concentration in Business, Finance, Analytics, Information Systems, or related discipline.
Strong analytical and problem-solving capabilities.
Advanced Microsoft Excel and PowerPoint skills or Advanced PowerBI skills
Experience working with CRM platforms such as Salesforce.com.
Ability to translate business challenges into actionable insights and recommendations.
Excellent communication and stakeholder management skills.

Benefits

Comp & perks

Health Care Benefits : Medical, Dental, Vision; Wellness incentives
Retirement Benefits
Time off and Leave : Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation
Disability : Short-term and long-term disability
Life Insurance and Accidental Death and Dismemberment
Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account
Tuition Assistance