Order Management Specialist

Carrier

Order Management Specialist overseeing customer order flow from receipt to delivery in Europe. Ensuring accuracy and maintaining high customer satisfaction while collaborating with various stakeholders.

Posted 7/22/2026full-timeRemote • 🇫🇷 FranceMid-LevelSenior💰 €43,000 - €86,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Order Management processes using SAP S/4HANA, ensuring accuracy in order processing and customer communication. Strong relationship-building skills with a focus on operational efficiency and customer satisfaction.

Highest-signal resume keywords

SAP S/4HANA Order ManagementMicrosoft Excel ProficiencyCustomer Relationship ManagementInternational Environment ExperienceOrder Lifecycle Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Order ManagementData AccuracyInvoicing SupportOrder ModificationsBilling Discrepancy Resolution

Soft Skills

Solution-Oriented SupportProfessional CommunicationResponsive Customer Service

Industry Keywords

Operational EfficiencyCustomer SatisfactionOrder ProcessingSales CoordinationLogistics Collaboration

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Receive, review, and process customer orders in SAP S/4HANA while ensuring accuracy of products, quantities, prices, and requested delivery dates.
Manage order modifications, cancellations, and customer requests throughout the order lifecycle.
Monitor order confirmations from factories and ensure timely communication with confirmed delivery dates to customers.
Serve as the primary point of contact for customers and distributors regarding order-related inquiries.
Build and maintain strong relationships with customers by providing responsive, professional, and solution-oriented support.
Work closely with Sales teams, factories, logistics teams, and other internal stakeholders to ensure smooth execution of customer orders.
Support invoicing-related activities by ensuring the accuracy and completeness of order data and by coordinating the resolution of billing discrepancies when required.
Contribute to continuous improvement initiatives aimed at increasing operational efficiency, data accuracy, and customer satisfaction.

Requirements

What you’ll need

Solid experience in Order Management processes under SAP S/4 HANA ERP
Good command of Microsoft Excel
Experience in an international environment
Fluent in English, additional languages are always an advantage

Benefits

Comp & perks

Ce poste peut donner droit à des primes à court terme, sous réserve de conditions définies.
Nous proposons un package de rémunération globale compétitif pouvant inclure d’autres avantages et programmes de bien-être.