Business Data Operations Analyst – Customer Experience

Carrier

Data Operations Analyst responsible for data quality and modeling to enhance customer experience. Collaborating across global teams to meet business needs in data management.

Posted 7/15/2026full-timeHyderabad • 🇮🇳 IndiaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in data management, including data cleaning, quality monitoring, and model development, while effectively collaborating with stakeholders and utilizing tools like Salesforce and advanced Excel.

Highest-signal resume keywords

Data ManagementSalesforce ExperienceAdvanced MS ExcelSQL KnowledgeData Quality Monitoring

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data CleaningData StructuringData ModelingSQLPythonRPower BI

Soft Skills

Strong Communication SkillsProactive MindsetSolution-Oriented

Tools & Technologies

Salesforce CRMMS Excel

Industry Keywords

Master Data ManagementData QualityCorporate Business Environment

Tech Stack

Tools & technologies

PythonSQL

About the role

Key responsibilities & impact

Clean and structure data to remove inaccuracies, inconsistencies, and duplicates
Monitor and audit data quality on a regular basis
Gather and integrate additional customer-related data from Salesforce CRM
Develop and maintain data models to support business needs
Contribute to and execute the Master Data Management strategy and roadmap
Support the implementation of data collection, storage, and modeling strategies for the Customer Experience function
Develop documentation and training materials to support stakeholders
Build strong working relationships with data owners and stakeholders across functions and geographies

Requirements

What you’ll need

Graduate degree in a relevant field (e.g., Finance, IT, Computer Science) or equivalent work experience
Fluent or native English (written and spoken)
Advanced MS Excel
Experience with Salesforce
Knowledge (novice to intermediate) of SQL, Python, R, or Power BI is a strong asset
Minimum 3-5 years overall experience, minimum 2+ years in data management
Experience in a corporate business environment
Proactive, autonomous, and solution-oriented mindset
Strong communication skills with the ability to engage and influence stakeholders

Benefits

Comp & perks

Health insurance
Professional development opportunities