Sales Onboarding & Enablement Manager

Carrier

Sales Onboarding & Enablement Manager at Carrier creating onboarding experiences to accelerate seller productivity. Lead training and development for new sales employees to ensure success and engagement.

Posted 7/8/2026full-timeCharlotte • North Carolina • 🇺🇸 United StatesMid-LevelSenior💰 $96,000 - $192,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in developing and managing comprehensive onboarding programs for sales teams, focusing on training, performance metrics, and continuous improvement. Proficient in utilizing dashboards and KPIs to assess onboarding effectiveness and drive seller engagement.

Highest-signal resume keywords

Sales EnablementOnboarding Program DevelopmentKPI MeasurementCRM and Sales Technology TrainingCoaching and Feedback

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales TrainingLearning & DevelopmentSales OperationsDashboard NavigationPerformance ReportingSales Process MethodologyOnboarding KPIsStructured Ramp PlansSales Incentive Compensation PlanWorkflow Best Practices

Soft Skills

CoachingCommunicationEngagement StrategiesAnalytical ThinkingProactive Support

Tools & Technologies

CRM PlatformsSales Technology Tools

Industry Keywords

Sales EnablementSales OperationsOnboarding ExperienceSales ProcessSales Performance

About the role

Key responsibilities & impact

Own and continuously improve the end-to-end onboarding experience for all new sales hires
Develop structured 30-, 60-, and 90-day onboarding and ramp plans with clear milestones and expectations for the first year
Ensure new sellers complete onboarding requirements and achieve defined readiness milestones
Create an engaging onboarding experience that builds confidence, capability, and connection to the organization
Deliver training on core sales systems, tools, and internal processes
Train new sellers on: CRM and sales technology platforms
System organization and workflow best practices
Service Agreement accounts and quota assignments
Sales Incentive Compensation (IC) Plan
Sales process, methodology, and the business rationale behind each stage
Dashboard navigation and performance reporting
Design and manage seller ramp-up plans that accelerate time to productivity
Define onboarding KPIs, success metrics, and expected deliverables for each stage of onboarding
Monitor onboarding progress and proactively identify sellers needing additional support
Partner with sales managers to support successful onboarding and seller development
Provide managers with regular feedback regarding new hire progress, readiness, strengths, and development opportunities
Coach leaders on onboarding best practices and strategies to improve seller engagement and performance
Analyze trends and recommend improvements that enhance onboarding effectiveness
Continuously refine onboarding content, processes, and learning experiences based on business needs and participant feedback.

Requirements

What you’ll need

High School Diploma or GED with 5 years of experience in Sales Enablement, Sales Operations, Learning & Development, Sales Training
Or Bachelor's Degree with 3+ years of experience in Sales Enablement, Sales Operations, Learning & Development, Sales Training
3+ Years of Experience using dashboards and KPIs to measure program effectiveness
Ability to travel up to 25% Domestically

Benefits

Comp & perks

Health Care Benefits : Medical, Dental, Vision
Wellness incentives
Retirement Benefits
Paid vacation days, up to 15 days
paid sick days, up to 5 days
paid personal leave, up to 5 days
paid holidays, up to 13 days
birth and adoption leave
parental leave
family and medical leave
bereavement leave
jury duty leave
military leave
purchased vacation
Disability : Short-term and long-term disability
Life Insurance and Accidental Death and Dismemberment
Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account
Tuition Assistance