After-Sales Application Competence Center Manager

Carrier

After Sales Application Competence Center Manager ensuring efficient system performance across multiple countries. Collaborating daily with business users and external partners in a fully remote role within Europe.

Posted 6/30/2026full-timeRemote • 🇫🇷 FranceMid-LevelSenior💰 €28,700 - €57,227 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing after-sales and service applications, with a focus on process management, incident resolution, and stakeholder engagement in a multicultural environment. Proficient in driving continuous improvement initiatives and collaborating with diverse teams on system enhancements and data migration projects.

Highest-signal resume keywords

After-Sales ManagementService OperationsStakeholder ManagementProblem-Solving SkillsInternational Project Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Business Application ManagementProcess ManagementIncident ManagementData MigrationService Management Systems

Soft Skills

Strong Communication SkillsProactive Mindset

Industry Keywords

Warranty ManagementContinuous ImprovementKey-User CommunityMulticultural Environment

About the role

Key responsibilities & impact

Act as the business application owner for after-sales/service applications
Manage application support, maintenance, and enhancement activities
Coordinate with internal digital teams and external IT partners
Drive continuous improvement initiatives and promote best practices
Support and facilitate the key-user community across multiple countries
Ensure effective incident management and problem-resolution processes
Identify process inefficiencies and propose innovative solutions
Participate in modernizing and transforming the current application landscape
Contribute to major upcoming projects, including system enhancements and data migration initiatives

Requirements

What you’ll need

Experience in after-sales, service operations, warranty management, or related areas
Good understanding of business applications and process management
Strong communication skills and stakeholder management
Ability to work in an international, multicultural environment
Proactive mindset with strong problem-solving skills
Fluent English is required
Experience with service management or warranty systems is a plus
Exposure to international project management is a plus
Experience collaborating with remote and offshore teams is a plus

Benefits

Comp & perks

Competitive total compensation package
Additional benefits and wellbeing programs