Manager, Infrastructure Services

Carrier

Desktop Engineer managing global endpoint management services at Carrier Corporation. Supporting remote management and leading technology introductions to enhance productivity and engagement.

Posted 6/30/2026full-timeRemote • California, Florida, New York, Texas • 🇺🇸 United StatesMid-LevelSenior💰 $96,000 - $192,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Endpoint Management, including Mobile Device Management and Unified Endpoint Management, with a strong focus on security fundamentals and user experience. Proven leadership in managing teams and projects within large-scale enterprise environments.

Highest-signal resume keywords

Endpoint Management PlatformsMobile Device Management (MDM)Microsoft IntuneEndpoint Security FundamentalsAutomation/Scripting (PowerShell, Python, Bash)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Endpoint ManagementMobile Device Management (MDM)Operating System AdministrationEndpoint Security FundamentalsAutomation/ScriptingPolicy DesignCompliance EnforcementAudit PreparationVendor Relationship ManagementChange Management

Soft Skills

Analytical SkillsProblem-Solving SkillsCommunication SkillsStakeholder ManagementTeam Leadership

Tools & Technologies

Microsoft IntuneVMware Workspace ONESCCMJAMFEDR Tools

Certifications & Qualifications

Microsoft Certified: Endpoint Administrator AssociateCompTIA Security+CISSPITIL

Industry Keywords

Device Lifecycle ManagementUnified Endpoint Management (UEM)Zero Trust Security ModelsHybrid Work EnablementSecure Remote Access Solutions

Tech Stack

Tools & technologies

AndroidiOSJamfMacOSPythonVMware

About the role

Key responsibilities & impact

Implement and support key elements of the global endpoint management services for desktop/laptop/Mac computers.
Responsible for supporting endpoint devices and users, covering remote management, patch management, software distribution, operating system deployment, network access protection, and hardware/software inventory efforts.
Lead the introduction of new and innovative technologies to help increase employee productivity and engagement.
Device Lifecycle Management
Mobile Device Management (MDM)
Unified Endpoint Management (UEM)
Review and approve Endpoint related change management and other requests
Interface with other teams for joint efforts
Provide overall team leadership
Provide consultancy and be technically proficient as an escalation point for issues
Mentor, support, and develop other members of the department.

Requirements

What you’ll need

Bachelor’s Degree
5+ years of experience with endpoint management platforms (Microsoft Intune, VMware Workspace ONE, SCCM)
5+ years of experience with Mobile Device Management (MDM) and OS administration (Windows, macOS, iOS, Android)
5+ years of experience with Endpoint security fundamentals (encryption, EDR, antivirus)
Bachelor’s Degree in Computer Science, Information Systems, or related business discipline
Industry certifications such as Microsoft Certified: Endpoint Administrator Associate, CompTIA Security+, CISSP, or ITIL
Advanced experience with Microsoft Intune, SCCM, VMware Workspace ONE, or JAMF
Strong knowledge of Windows, macOS, iOS, and Android endpoint ecosystems
Familiarity with Zero Trust security models and endpoint detection & response (EDR) tools
Proficiency in automation/scripting (PowerShell, Python, Bash)
Proven track record of leading endpoint management teams or projects
Experience in policy design, compliance enforcement, and audit preparation
Ability to manage vendor relationships and evaluate new endpoint technologies
Strong analytical and problem-solving skills
Excellent communication and stakeholder management abilities
Ability to balance security requirements with user experience
Experience in large-scale enterprise environments with thousands of endpoints
Background in hybrid work enablement and secure remote access solutions.

Benefits

Comp & perks

Health Care Benefits : Medical, Dental, Vision; Wellness incentives
Retirement Benefits
Time off and Leave : Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation
Disability : Short-term and long-term disability
Life Insurance and Accidental Death and Dismemberment
Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account
Tuition Assistance