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Carrier

Technical Pre Sales Engineer

Carrier

Managing and developing the Pre-Sales team at Carrier while overseeing customer service activities and ensuring professional growth within the team.

Posted 6/30/2026full-timeTelford • 🇬🇧 United KingdomMid-LevelSenior💰 £38,726 - £77,219 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates strong leadership in managing Pre-Sales teams while fostering professional growth and skills development. Proficient in customer service, with a focus on structured processes and a customer-centric approach in the heating and technical products sector.

Highest-signal resume keywords
Team LeadershipCustomer ServiceOrganisational SkillsCommunication SkillsHeating Products Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills
Strong Organisational SkillsStrong Communication Skills
Industry Keywords
Pre-Sales SupportCustomer SupportSkills DevelopmentGovernment SchemesMCS UmbrellaProduct PortfolioDomestic HeatingCommercial Heating

About the role

Key responsibilities & impact
  • Leading and managing the Pre-Sales team to deliver outstanding customer support
  • Developing apprentices within the team and supporting their professional growth
  • Overseeing team skills development and coordinating training initiatives
  • Managing government schemes, including MCS umbrella and other relevant programmes
  • Supporting the introduction of new equipment into the product portfolio
  • Assisting in the design and sale of equipment for both small and large-scale projects
  • Providing support across domestic and commercial heating product lines
  • Ensuring accurate handling of customer data, billing information, and product specifications

Requirements

What you’ll need
  • Experience in customer service and/or pre-sales support
  • Previous team leadership or supervisory experience
  • Strong organisational and communication skills
  • Ability to work with structured processes while maintaining a customer-centric approach
  • Interest or experience in heating, technical products, or related sectors (desirable)

Benefits

Comp & perks
  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development offerings