Senior Manager, Digital Product Management – Residential Connected Services

Carrier

Senior Manager, Product Management driving strategy for IoT Residential Portal at Carrier. Leading product direction and team management in connected home systems.

Posted 6/23/2026full-timeRemote • Florida • 🇺🇸 United StatesSenior💰 $117,500 - $234,500 per yearWebsite

Tech Stack

Tools & technologies

CloudIoT

About the role

Key responsibilities & impact

Define and execute the multi-year product strategy for the Residential Portal
Manage and mentor a team of Product Managers and/or Product Owners
Own roadmap prioritization and delivery execution
Drive adoption, engagement, and connected asset growth
Embed AI, data, and intelligent insights into the user experience
Identify opportunities for digital services and monetization
Define a clear product vision aligned to connected home and IoT trends
Translate strategy into actionable roadmaps and measurable outcomes
Make principled prioritization decisions across technical and business trade-offs
Define and track KPIs tied to activation, engagement, retention, and feature usage
Drive onboarding and usage improvements across connected experiences
Use data and customer insights to continuously refine and optimize the platform
Operate confidently in IoT environments involving device connectivity, firmware integration, APIs, and cloud services
Ensure scalable, secure, and reliable architecture in partnership with engineering
Balance innovation with system stability and performance
Leverage device data to create actionable insights and predictive capabilities
Partner with data teams to deliver AI-driven features that improve user value
Ensure analytics and instrumentation are embedded into product design
Provide day-to-day leadership and coaching to Product Managers and/or Product Owners
Establish clear accountability for roadmap execution and KPI delivery
Elevate prioritization, rigor and outcome focus within the team

Requirements

What you’ll need

Bachelor’s degree
8 + years of product management experience in IoT, connected devices, and/or digital platforms
Prior experience managing Product Managers or Product Owners
Strong understanding of IoT architecture, device-cloud integration, APIs, and cloud platforms
Experience driving adoption and engagement in digital or connected products
Experience embedding AI and data-driven intelligence into product strategy
Strong residential domain knowledge (HVAC, connected home, or similar systems preferred)
Ability to operate effectively in complex, cross-functional environments
Must have unrestricted authorization to work in the USA. No visa sponsoring available.

Benefits

Comp & perks

Health Care Benefits : Medical, Dental, Vision; Wellness incentives
Retirement Benefits
Time off and Leave : Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation
Disability : Short-term and long-term disability
Life Insurance and Accidental Death and Dismemberment
Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account
Tuition Assistance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

product managementIoT architecturedevice-cloud integrationAPIscloud platformsdata-driven intelligenceKPI trackingroadmap prioritizationdigital services monetizationuser experience optimization

Soft Skills

leadershipmentoringcross-functional collaborationstrategic thinkingdecision makingcommunicationaccountabilityinnovation balancecoachingprioritization

Certifications

Bachelor's degree