Field Service Technician – Ludwigsfelde, Lutherstadt Wittenberg, Burg region

Carrier

Servicetechniker im Außendienst für Wärmepumpen bei Viessmann Climate Solutions. Durchführung von Wartungen und Inbetriebnahmen sowie serviceorientierte Kundenberatung vor Ort.

Posted 6/3/2026full-timeRemote • 🇩🇪 GermanyMid-LevelSeniorWebsite

ATS Keywords

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Hard Skills

HVAC systemsmechatronicsrefrigerationair-conditioningventilation technologycustomer servicetechnical field servicecommissioningmaintenanceconsultation

Soft Skills

service-orientedcustomer satisfactionteam supportcommunication

Tools & Technologies

heat pumps

Certifications & Qualifications

refrigeration certification Category 1refrigeration certification Category 2valid driving licence class B

Industry Keywords

vocational trainingmaster craftsmantechnicianheating technology

About the role

Key responsibilities & impact

Commissioning and maintenance of our heat pumps at end customers and plant operators
Service-oriented consultation for our customers, including heating contractors, by phone and on-site to ensure customer satisfaction
Supporting your colleagues in the technical field service across the wider area of your assignment
Participation in on-call duty to help our customers as quickly as possible

Requirements

What you’ll need

Completed vocational training in a relevant field such as HVAC systems technician (Anlagenmechaniker SHK), mechatronics technician for refrigeration, electrician for energy and building technology, or electrician/electrical installer; further training as a master craftsman or technician is an advantage
Professional experience in customer service, e.g. in heating technology, refrigeration or air-conditioning and ventilation technology
Valid refrigeration certification (Kälteschein) Category 1; Category 2 is an advantage
Valid driving licence class B
Good written and spoken German

Benefits

Comp & perks

Your working day starts and ends at your home
Your company vehicle will be equipped on-site with the necessary materials for your service appointments
In addition to a fully equipped Mercedes‑Benz company vehicle, you will receive a modern company mobile phone
We promote a healthy lifestyle for employees and their families through our employee health program
Benefit from attractive offers for many brands and services via Corporate Benefits
Plan ahead and benefit from our company pension scheme
At Viessmann Climate Solutions you receive 30 days of paid vacation per year