Service Sales Support – Data Centers

Carrier

Sales Support professional enabling service sales quoting for data center customers. Collaborating with field technicians and managers to ensure timely and accurate service repair quotes.

Posted 5/22/2026full-timeIndianapolis • North Carolina • 🇺🇸 United StatesJunior💰 $79,000 - $158,000 per yearWebsite

About the role

Key responsibilities & impact

Prepare timely and accurate service repair quotes for data center sites supporting corrective, preventative, and emergency service needs
Use the CPQ (Configure, Price, Quote) tool to price service agreements, change orders and scope adjustments for existing data center accounts
Support pricing and documentation for data center service offerings, ensuring compliance with commercial, technical, and financial requirements.
Follow the sales gate process for quote review
Respond with urgency to incoming quote requests, understanding the time sensitive, uptime critical nature of data center operations
Partner with Field Service Technicians, Field Service Managers, and Sellers for input on quote parameters
Work with Field Service Managers to review Technician generated leads for quoting opportunities, and ensure follow-up and closure
Maintain accurate records of quotes, approvals, and changes within our CRM platform
Assist with reporting and tracking of quote volume, cycle time, and win/loss feedback

Requirements

What you’ll need

Bachelor’s degree with 1+ years of experience in sales support, service quoting, inside sales, or commercial operations
Associates Degree with 3+ years of experience in sales support, service quoting, inside sales, or commercial operations
High School Diploma or GED with 5+ years of experience in sales support, service quoting, inside sales, or commercial operations
Experience in Sales, HVAC and/or Controls
Experience working with CPQ tools and pricing service offerings
CRM experience (Salesforce or similar)
Familiarity with service agreements, change orders, and aftermarket service models
Experience working closely with field technicians and service operations teams
Strong sense of urgency with the ability to manage multiple requests simultaneously
High attention to detail and accuracy in pricing and documentation
Strong skills in written and verbal communication, analysis, organization and time management
Capability to perform in a fast-paced and changing environment

Benefits

Comp & perks

Health Care Benefits : Medical, Dental, Vision
Wellness incentives
Retirement Benefits
Time off and Leave : Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation
Disability : Short-term and long-term disability
Life Insurance and Accidental Death and Dismemberment
Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account
Tuition Assistance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

service quotingsales supportpricing service offeringsquote documentationdata center operationschange ordersaftermarket service modelsanalysistime management

Soft Skills

strong sense of urgencyattention to detailaccuracywritten communicationverbal communicationorganizationability to manage multiple requests

Certifications

Bachelor's degreeAssociates degreeHigh School DiplomaGED