HR Advisor – Temporal

Carrier

HR Advisor supporting diverse workforce in Human Resource Operations at Carrier. Focused on customer service, process improvements, and employee engagement with data analysis responsibility.

Posted 5/16/2026full-timeMonterrey • 🇲🇽 MexicoMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Provide superior customer service, accurate and timely first contact resolution to employees, managers, and HR professionals
Provide support to Human Resource Operations team and business units with admin transactions, data validation, auditing and corrections
Support the subject matter expert (SME) for all policies and procedures
Ensure data integrity through audits of the HR Information System
Update and analyze work process design and flow for policies and procedures
Provide policy interpretation recommendations
Create and present training presentations
Research and work in a team environment to resolve employee issues
Serve as an employee and customer advocate
Identify and drive process improvements, quality and compliance across the function
Analyze data issues and provide Root Cause Analysis in problem resolution
Incorporate Lean practices into all daily activities and ongoing projects
Conduct analysis and prepare ongoing HR reports to effectively administer policies and programs
Responsible for achieving internally-set quality standards, identified goals and metrics and overall targets are met and/or exceeded
Assist with data migration and auditing during acquisition process
Ensure alignment of grading structure and support Gender Pay Reporting
Foster, develop and maintain strong internal and external relationships with key vendors
Ensure use of employee self service.

Requirements

What you’ll need

Requires theoretical knowledge obtained through a University degree
Limited to some knowledge of Carrier organization
University Degree or equivalent
Less than 1 year prior relevant experience
Advanced written and verbal English

Benefits

Comp & perks

Our greatest assets are the expertise, creativity and passion of our employees
Strive to provide a great place to work that attracts, develops and retains the best talent
Promotes employee engagement, fosters teamwork and ultimately drives innovation
Create an environment where you feel that you belong, with diversity and inclusion
Develop and deploy best-in-class programs and practices, providing enriching career opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data validationauditingdata analysisRoot Cause Analysisprocess improvementLean practicesHR Information Systemdata migrationpolicy interpretationreport preparation

Soft Skills

customer serviceteam collaborationcommunicationproblem resolutionadvocacyrelationship managementtraining presentationquality assuranceorganizational skillsanalytical thinking

Certifications

University Degree