Manager, Product Management

Carrier

Product Specialist providing technical expertise and support for customized HVAC solutions at Carrier. Collaborating with sales and engineering teams to meet customer needs and develop tailored solutions.

Posted 5/15/2026full-timeCharlotte • North Carolina • 🇺🇸 United StatesMid-LevelSenior💰 $96,000 - $192,000 per yearWebsite

About the role

Key responsibilities & impact

Collaborate with the sales team to identify customer requirements and develop customized HVAC solutions.
Provide technical support and expertise during the sales process, including product demonstrations and presentations.
Conduct site visits and assessments to gather information necessary for designing HVAC systems.
Prepare detailed proposals and technical documentation for customers.
Manage customer performance request pipeline.
Assist in the preparation of sales forecasts and reports.
Stay updated on industry trends, new technologies, and product developments.
Build and maintain strong relationships with customers, ensuring their satisfaction with the solutions provided.
Work closely with the engineering and product development teams to ensure the feasibility and effectiveness of proposed solutions.
Assist with SIOP and long-range planning.

Requirements

What you’ll need

Bachelor's degree
5+ years of experience in HVAC system design and sales support.
1 + years of strong technical knowledge with HVAC products and solutions
Strong technical knowledge of HVAC products and solutions.
Excellent communication and presentation skills.
Ability to work collaboratively in a team environment.
Strong problem-solving skills and attention to detail.
Proficiency in relevant software and tools used in HVAC design and sales.
Experience in selling customized HVAC solutions.
Knowledge of industry standards and regulations.
Analytical, gather and interpret data, and make data-driven decisions.
Strategic thinker, see the big picture while focusing on short term goals.
Project management execution skills.
Adapt and adjust approach or solutions to fit customer needs.
Build rapport and trust with customers, i.e., clear communication, active listening, and presenting effective solutions.

Benefits

Comp & perks

Health Care Benefits : Medical, Dental, Vision
Wellness incentives
Retirement Benefits
Time off and Leave : Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation
Disability : Short-term and long-term disability
Life Insurance and Accidental Death and Dismemberment
Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account
Tuition Assistance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

HVAC system designHVAC productstechnical documentationsales forecastingdata analysisproblem-solvingproject managementcustomized HVAC solutionscustomer performance managementSIOP

Soft Skills

communicationpresentationcollaborationattention to detailstrategic thinkingadaptabilityrelationship buildingactive listeningteamworkcustomer satisfaction

Certifications

Bachelor's degree