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About the role
Key responsibilities & impact- Monitoring and resolving SAP EWM and logistics-related incidents within agreed SLAs
- Performing root cause analysis for recurring issues and implementing permanent fixes
- Documenting resolutions and maintaining a knowledge base for common issues
- Providing expert-level functional support for SAP Extended Warehouse Management (EWM) systems to ensure smooth day-to-day operations
- Troubleshooting complex issues related to inbound, outbound, and internal warehouse processes
- Monitoring system performance and proactively identifying risks to minimize downtime
- Collaborating with cross-functional teams (IT, Logistics, Operations) to ensure seamless integration and data flow
- Supporting and implementing configuration changes and enhancements based on business requirements while adhering to governance standards
- Participating in system upgrades, patches, and regression testing
- Ensuring compliance with organizational policies, security standards, and audit requirements
- Analyzing system performance and optimizing EWM processes for efficiency
- Providing functional support for EWM processes such as LOSC, POSC, inbound, outbound, and internal warehouse management
- Conducting refresher training sessions and creating user guides for new functionalities
- Maintaining accurate documentation for configurations, processes, and support activities
- Identifying opportunities for process automation and system enhancements
- Supporting testing cycles including unit testing, integration testing, and UAT, as well as biweekly releases
- Supporting go-live and hypercare activities, troubleshooting in real time with warehouse floor personnel and supervisors
Requirements
What you’ll need- Bachelor’s degree in Computer Science or a related field, or an equivalent combination of education and relevant experience
- 7+ years of experience working as an SAP LE / SD Consultant
- 7+ years of experience working as an SAP WM Consultant
- Hands-on experience leading multiple SAP implementation projects, with strong solution design and architecture capabilities
- Experience with full configuration and implementation of Sales & Distribution and Logistics Execution
- Strong functional knowledge in SAP MM / LE, including MRP, requisitions, purchase orders, inventory management, material valuation, inbound and outbound delivery processing, shipment processing, and shipment costing
- Experience with at least 3 full life cycle SAP implementations, including production support
- Strong understanding of logistics-based SAP modules including SD, MM, LE, and PP
- Experience in requirements gathering, master data management, customization, configuration, testing, and training
- Experience supporting manufacturing business processes such as MTS, MTO, and ETO models
- Hands-on functional support experience for SAP EWM / WM, including: Outbound: wave management, transportation unit creation, pick/pack/ship processes Inbound: receiving, quality inspection, putaway strategies Production integration: staging to/from production supply areas (PSAs) Batch management and inventory controls
- Strong experience supporting warehouse floor operations during go-lives and hypercare phases
- Excellent communication and interpersonal skills
- Fluent English.
Benefits
Comp & perks- Health insurance
- Professional development opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
SAP EWMSAP LESAP SDSAP WMSAP MMMRPinventory managementconfigurationtestingprocess automation
Soft Skills
communicationinterpersonal skillscollaborationproblem-solvingroot cause analysistrainingdocumentationanalytical skillsleadershiporganizational skills
Certifications
Bachelor’s degree in Computer ScienceSAP certification