Commercial Service Account Manager

Carrier

Account Manager selling Carrier HVAC Service solutions. Responsible for customer service agreements and project management in the HVAC sector.

Posted 5/14/2026full-timeRemote • Virginia • 🇺🇸 United StatesJuniorMid-Level💰 $79,000 - $158,000 per yearWebsite

About the role

Key responsibilities & impact

Sell the full portfolio of Carrier HVAC Service products and solutions (i.e. service agreements, repairs and modernizations)
Create and maintain Sales Territory and Account plans where necessary
Present at customer seminars to develop new and existing customer relationships and opportunities
Promote Carrier value proposition linking customer objectives to Carrier solutions
Utilize CRM to manage customer interactions, activities, and opportunity pipeline
Experienced seller in attracting new customers as well as building share value with existing customers
Ability to seek out and access new service agreement opportunities both with existing customers and new prospect customers
Ability to seek out or respond to repair opportunities
Establishing and building credibility with knowledge of Carrier products/solutions
Strong ability to develop and sustain customer relationships
Clearly articulate the value of Carrier’s value offerings and how they map to the customers’ needs
Ability to detect the Customer’s buying stage and adjust selling accordingly
Effective presentation and communication skills
Prioritize on best opportunities
Responding to the customer requirements in a timely manner
Gaining the booking/order in a timely manner
Ability to consistently achieve sales metrics and Annual Targets
To effectively negotiate service agreement renewals when required

Requirements

What you’ll need

2+ years’ experience with HVAC Service and Commercial Sales
High School Diploma / GED required.
Must be able lift/carry 20 pounds, climb ladders/stairs, be comfortable working on roofs/platforms
Must be able to pass an MVR.
Bachelor’s degree preferred.
Extremely comfortable operating in a technical environment utilizing Microsoft based computer software
Outstanding sales/negotiation skills and goal-orientated with strong time management and organizational skills
Demonstrated strong written, verbal and presentation skills to effectively develop expectations and relationships with internal and external customers
Ability to sell directly to end user customer
Previous experience in selling service agreements

Benefits

Comp & perks

Health Care Benefits : Medical, Dental, Vision; Wellness incentives
Retirement Benefits
Time off and Leave : Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation
Disability : Short-term and long-term disability
Life Insurance and Accidental Death and Dismemberment
Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account
Tuition Assistance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

HVAC ServiceCommercial SalesSales MetricsService AgreementsNegotiationCustomer Relationship Management (CRM)Sales Territory PlanningAccount ManagementTechnical EnvironmentPresentation Skills

Soft Skills

Communication SkillsTime ManagementOrganizational SkillsGoal-OrientedRelationship BuildingCredibilityAdaptabilityCustomer FocusProblem SolvingSales Strategy

Certifications

High School DiplomaGEDMVR Certification