Key Account Manager – Data Centers

Carrier

Key Account Manager overseeing important clients in Data Centers. Develops custom solutions and ensures customer satisfaction in a dynamic tech environment.

Posted 5/12/2026full-timeRemote • 🇩🇪 GermanyMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Build and maintain long-term customer relationships with hyperscalers and colocation providers
Develop tailored solutions (one-stop-shop: new installations – chillers & airside / controls & service)
Ensure highest levels of customer satisfaction through proactive account management and rapid issue resolution
Develop and implement strategic account plans to achieve revenue targets
Acquire new customers, prepare proposals, and lead successful negotiations
Identify cross-selling and upselling opportunities
Monitor the market and analyze trends, competitors, and emerging technologies
Coordinate internal teams (engineering, operations, customer service) to ensure successful project delivery
Provide regular reporting on project status, sales pipeline, and decision-making processes
Work closely with product experts and the technical team
Represent the company at industry events and conferences

Requirements

What you’ll need

Degree in business administration, marketing, engineering, or a related field
Basic technical understanding of HVAC systems is an advantage but not required
Minimum 5 years’ experience in account management, sales, or business development – ideally within the data center or technology sector
Proven track record managing large, complex customer accounts and delivering sales results
Solid knowledge of hyperscalers, cloud providers, and the data center market
Excellent communication, negotiation, and teamwork skills
Ability to translate technical concepts into business solutions
Strong project management and organizational skills
Proficient with CRM systems and MS Office
Willingness to travel (up to 30%) for client meetings and industry events

Benefits

Comp & perks

Competitive salary with performance-based bonuses
Comprehensive benefits package including health, dental, and retirement plans
Diverse development opportunities and career growth
A dynamic, international, and collaborative work environment
The opportunity to work with leading technology companies and actively contribute to their success

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

account managementsalesbusiness developmentproject managementnegotiationcustomer relationship managementHVAC systems

Soft Skills

communicationteamworkorganizational skillsproblem-solvingcustomer satisfaction