Field Service Technician – Templin Region

Carrier

Field Service Technician for Viessmann Climate Solutions, driving sustainable energy solutions through maintenance and installations. Ensure customer satisfaction by providing expert support in Templin region.

Posted 5/12/2026full-timeRemote • 🇩🇪 GermanyMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Perform commissioning and maintenance of our heat pumps at end customers and system operators
Provide service-oriented support to our customers, including heating contractors, both by phone and on-site to ensure customer satisfaction
Support colleagues in the technical field service across the wider area of your assignment
Undertake on-call duties with the aim of assisting our customers as quickly as possible

Requirements

What you’ll need

Completed, job-specific vocational training as an HVAC systems technician (Anlagenmechaniker SHK), refrigeration mechatronics technician, energy and building systems electrician, or electrician/electrical installer; further training as a Meister (master craftsman) or technician is desirable
Professional experience in field/customer service, e.g., in heating systems, refrigeration, or HVAC and ventilation systems
Possession of a Category 1 refrigeration certificate (Kälteschein); Category 2 is advantageous
Valid driving licence (Class B)
Good command of German, both written and spoken

Benefits

Comp & perks

Your working day starts and ends at your home
Your company vehicle will be stocked on-site with the necessary materials for your service calls
In addition to a fully equipped Mercedes‑Benz service vehicle, you will receive a modern company mobile phone
We promote employee and family well-being through our employee health program
Benefit from attractive offers for numerous brands and services through "Corporate Benefits"
Plan ahead and benefit from our company pension scheme
At Viessmann Climate Solutions you receive 30 days of paid vacation per year

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

HVAC systems technicianrefrigeration mechatronics technicianenergy and building systems electricianelectricianfield serviceheating systemsrefrigeration systemsventilation systemscustomer serviceon-call support

Soft Skills

service-oriented supportcustomer satisfactionteam supportcommunicationproblem-solving

Certifications

Category 1 refrigeration certificateCategory 2 refrigeration certificatevalid driving licence Class B