HR Advisor – German, French or Spanish

Carrier

HR Advisor handling HR-related inquiries and supporting the HR Operations team at Carrier. Collaborating with stakeholders to provide accurate and timely advisory services.

Posted 5/1/2026full-timePrague • CzechiaMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

ServiceNow

About the role

Key responsibilities & impact

Provide superior customer service, accurate and timely first contact resolution to employees, managers, and HR professionals.
Provide support to Human Resource Operations team and business units with admin transactions, data validation, auditing and corrections.
Support the subject matter expert (SME) for all policies and procedures.
Ensure data integrity through audits of the HR Information System.
Update and analyze work process design and flow for policies and procedures.
Provide policy interpretation recommendations.
Create and present training presentations.
Research and work in a team environment to resolve employee issues, by working directly with internal/external clients and vendors.
Serve as an employee and customer advocate.
Identify and drive process improvements, quality and compliance across the function.
Analyze data issues and provide Root Cause Analysis in problem resolution.
Incorporate Lean practices into all daily activities and ongoing projects.
Conduct analysis and prepare ongoing HR reports to effectively administer policies and programs.
Responsible for achieving internally-set quality standards, identified goals and metrics and overall targets are met and/or exceeded.
Assist with data migration and auditing during acquisition process.
Ensure alignment of grading structure and support Gender Pay Reporting.
Foster, develop and maintain strong internal and external relationships with key vendors.
Ensure use of employee self service.

Requirements

What you’ll need

High school degree
Strong communication skills in English, German and one of the following languages: French or Spanish.
Previous experience in HR/Back office/Admin/Customer Care related role
Detail-oriented mentality
Knowledge of working in Workday and ServiceNow (although not necessary)
Knowledge of any other language (although not necessary)

Benefits

Comp & perks

Exciting innovative environment
Possibility for further development and international career opportunities
High-profile team
Daily use of English and other foreign languages
Language courses
Competitive remuneration and other benefits (meal vouchers, contribution to life or pension insurance, holidays etc.)
Flexible working hours
Possibility for home office
Personal days off

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data validationauditingdata integrityRoot Cause Analysisdata migrationHR reportingprocess improvementsLean practices

Soft Skills

customer servicecommunicationdetail-orientedteamworkproblem resolutionrelationship managementadvocacy

Certifications

high school degree