Area Manager – HVAC Commercial Services

Carrier

HVAC Commercial Area Manager for Carrier managing Midwest operations. Responsible for overseeing a $40M+ revenue HVAC Service Business and driving market growth.

Posted 5/1/2026full-timeIndianapolis • Ohio • 🇺🇸 United StatesSeniorLead💰 $117,500 - $234,500 per yearWebsite

About the role

Key responsibilities & impact

Maintain culture of safety and continuous improvement
Lead Operations team in execution of sales commitments and work orders
Partner with sales organization to develop and execute strategic plan to drive accelerated market growth in assigned area based on revenue and EBIT plans for the area
Accountable for technician productivity, order completion, connecting digital assets and customer retention
Maintain client relationships based on professional credibility and product knowledge
Identify and participate in industry organizations, trade shows, and events to promote the company, products, and services
Collaborate with internal teams to ensure alignment with customer needs and expectations
Forecast, monitor, and document financial performance against plan
Ensure customer satisfaction by on-time performance and delivery to customer commitments
Responsible for operational sales targets
Responsible for ensuring Daily Management Board meetings are happening for all markets within their area (in either one or multiple meetings)
Monitor all core KPIs outlined in Daily Management Board cadence and assign actions to improve if any of the KPIs are below the target specified in the DMB
Partner with leadership and discuss performance on Daily Management Board KPIs and actions to improve on any underperforming KPIs

Requirements

What you’ll need

Bachelor’s degree OR a High School Diploma/GED with 7 years of HVAC Operations Leadership
8+ years of sales, operations or leadership experience
5+ years of experience in HVAC operations leadership
Strong experience in Microsoft Office Suite, Salesforce, and SAP
Customer-centric mindset
Proactive and able to balance multiple priorities
Able to build strong relationships across industries and functions
Excellent communicator – oral, written, etc.
Understanding of financial and accounting principles
Strong service operations background
Intimate knowledge of HVAC and/or building technologies industry
Ability to manage within a large matrixed organization

Benefits

Comp & perks

Health Care Benefits : Medical, Dental, Vision; Wellness incentives
Retirement Benefits
Time off and Leave : Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation
Disability : Short-term and long-term disability
Life Insurance and Accidental Death and Dismemberment
Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account
Tuition Assistance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

HVAC operations leadershipsales experienceoperations experiencefinancial performance monitoringKPI managementcustomer retention strategiesorder completionstrategic planningproduct knowledgeservice operations

Soft Skills

customer-centric mindsetproactiverelationship buildingcommunicationcollaborationleadershiporganizational skillsability to balance prioritiescredibilityteam alignment

Certifications

Bachelor’s degreeHigh School Diploma/GED