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Carrier

Field Service Technician – Stuttgart Region

Carrier

Service technician responsible for managing and maintaining heat pumps in Stuttgart region. Engaging with customers and providing technical support to ensure satisfaction.

Posted 4/23/2026full-timeRemote • 🇩🇪 GermanyMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • Commissioning and maintenance of our heat pumps at end customers and plant operators
  • Service-oriented consultation with customers of heating companies, by phone and on-site, to ensure customer satisfaction
  • Supporting your colleagues in field service across an extended area of your deployment region
  • Taking on on-call duties with the goal of assisting our customers as quickly as possible

Requirements

What you’ll need
  • Completed relevant vocational training as a plant mechanic for sanitary, heating and air-conditioning (Anlagenmechaniker SHK), mechatronics technician for refrigeration technology, electronics technician for energy and building technology, or electrician/electrical installer, and ideally further training as a master craftsman (Meister) or technician
  • Professional experience in field service, e.g., in heating technology, refrigeration technology, or HVAC and ventilation systems
  • Possession of a refrigerant handling certificate (Kälteschein) Category 1; Category 2 is an advantage
  • Valid driver's license Class B
  • Good German language skills, both spoken and written

Benefits

Comp & perks
  • Start and finish at home: Your working hours begin and end at your home address
  • Optimal equipment: Save the trip to the sales office — your company vehicle will be stocked on site with the necessary materials for your service calls
  • Mobility and technology: In addition to a fully equipped Mercedes‑Benz service vehicle, you will receive a modern company mobile phone
  • Health: We promote a healthy work environment with our employee health program for employees and their families
  • Discounts: Benefit from attractive offers for numerous brands and services through "Corporate Benefits"
  • Retirement provision: Plan ahead and benefit from our company pension scheme
  • Vacation: At Viessmann Climate Solutions you receive 30 days of paid vacation per year

ATS Keywords

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Hard Skills & Tools
plant mechanicmechatronics technicianelectronics technicianelectricianHVACrefrigeration technologyheating technologyfield servicecustomer consultationmaintenance
Soft Skills
customer satisfactionservice-orientedteam supportcommunicationproblem-solving
Certifications
refrigerant handling certificate Category 1refrigerant handling certificate Category 2master craftsmantechnicianvalid driver's license Class B