Commercial Service Account Manager

Carrier

Commercial Service Account Manager responsible for selling full portfolio of HVAC services. Building customer relationships and managing service agreements in a dynamic environment.

Posted 4/22/2026full-timeRemote • Texas • 🇺🇸 United StatesJuniorMid-Level💰 $79,000 - $158,000 per yearWebsite

About the role

Key responsibilities & impact

Sell the full portfolio of Carrier HVAC Service products and solutions (i.e. service agreements, repairs and modernizations)
Create and maintain Sales Territory and Account plans where necessary
Present at customer seminars to develop new and existing customer relationships and opportunities
Promote Carrier value proposition linking customer objectives to Carrier solutions
Utilize CRM to manage customer interactions, activities, and opportunity pipeline
Experienced seller in attracting new customers as well as building share value with existing customers
Ability to seek out and access new service agreement opportunities both with existing customers and new prospect customers
Ability to seek out or respond to repair opportunities
Establishing and building credibility with knowledge of Carrier products/solutions
Strong ability to develop and sustain customer relationships
Clearly articulate the value of Carrier’s value offerings and how they map to the customers’ needs
Ability to detect the Customer’s buying stage and adjust selling accordingly
Effective presentation and communication skills
Prioritize on best opportunities
Responding to the customer requirements in a timely manner
Gaining the booking/order in a timely manner
Ability to consistently achieve sales metrics and Annual Targets
To effectively negotiate service agreement renewals when required

Requirements

What you’ll need

High School Diploma/ GED
2+ Years of Commercial HVAC Sales Experience
Must be able lift/carry 20 lbs, climb ladders/stairs, and be comfortable working on roofs/platforms
Extremely comfortable operating in a technical environment utilizing Microsoft based computer software
Outstanding sales/negotiation skills and goal-orientated with strong time management and organizational skills
Demonstrated strong written, verbal and presentation skills to effectively develop expectations and relationships with internal and external customers
Ability to sell directly to end user customer
Previous experience in selling service agreements
Demonstrated ability to introduce others to cross sell and upsell within their base of customers
Ability to work in a highly team-oriented and dynamic environment
Demonstrated ability to introduce others to cross sell and upsell within their base of customers
Demonstrated ability to identify opportunities to proactively sell preventative repair / upgrade packages
Self-motivated and able to manage many simultaneous projects and responsibilities

Benefits

Comp & perks

Health Care Benefits: Medical, Dental, Vision
Wellness incentives
Retirement Benefits
Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation
Disability: Short-term and long-term disability
Life Insurance and Accidental Death and Dismemberment
Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account
Tuition Assistance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Commercial HVAC SalesSales Metrics AchievementService Agreement SalesNegotiation SkillsCustomer Relationship ManagementPreventative Repair SalesCross SellingUpsellingTechnical Environment OperationTime Management

Soft Skills

Effective CommunicationPresentation SkillsOrganizational SkillsSelf-MotivatedTeam-OrientedCustomer Relationship DevelopmentCredibility BuildingGoal-OrientedAdaptabilityCustomer Needs Assessment

Certifications

High School DiplomaGED