
Senior Manager, Digital Product Management – Residential Connected Services
Carrier
full-time
Posted on:
Location Type: Hybrid
Location: Palm Beach Gardens • Florida • United States
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Salary
💰 $146,750 - $205,250 per year
Job Level
About the role
- Define and execute the multi-year product strategy for the Residential Portal
- Manage and mentor a team of Product Managers and/or Product Owners
- Own roadmap prioritization and delivery execution
- Drive adoption, engagement, and connected asset growth
- Embed AI, data, and intelligent insights into the user experience
- Identify opportunities for digital services and monetization
- Translate strategy into actionable roadmaps and measurable outcomes
- Define and track KPIs tied to activation, engagement, retention, and feature usage
- Use data and customer insights to continuously refine and optimize the platform
- Ensure scalable, secure, and reliable architecture in partnership with engineering
- Leverage device data to create actionable insights and predictive capabilities
- Partner with data teams to deliver AI-driven features that improve user value
- Establish clear accountability for roadmap execution and KPI delivery
Requirements
- Bachelor’s degree
- 10 + years of product management experience in IoT, connected devices, and/or digital platforms
- Prior experience managing Product Managers or Product Owners
- Strong understanding of IoT architecture, device-cloud integration, APIs, and cloud platforms
- Experience driving adoption and engagement in digital or connected products
- Experience embedding AI and data-driven intelligence into product strategy
- Strong residential domain knowledge (HVAC, connected home, or similar systems preferred)
- Ability to operate effectively in complex, cross-functional environments
Benefits
- Health Care benefits: Medical, Dental, Vision; wellness incentives
- Retirement benefits
- Time Off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty; military leave; purchased vacation
- Disability: Short-term and long-term disability
- Life Insurance and Accidental Death and Dismemberment
- Tax-Advantaged Accounts: Health Savings Account; Healthcare Spending Account; Dependent Care Spending Account
- Tuition Assistance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
product managementIoTconnected devicesdigital platformsAIdata-driven intelligenceKPI trackingdevice-cloud integrationAPIscloud platforms
Soft Skills
mentoringroadmap prioritizationaccountabilitycross-functional collaborationstrategic thinkingdata analysisuser experience optimizationcommunicationleadershipproblem-solving
Certifications
Bachelor's degree