
Senior Manager, Digital Product Management – Ductless and VRF Digital Solutions
Carrier
full-time
Posted on:
Location Type: Office
Location: Palm Beach Gardens • Florida • United States
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Salary
💰 $146,750 - $205,250 per year
Job Level
About the role
- Own the digital strategy and multi-year roadmap across DLS and VRF
- Lead and develop a team of Product Managers
- Deliver scalable, reliable digital capabilities at global scale
- Drive measurable business outcomes — not just ship features
- Influence hardware, controls, and connectivity decisions early in product development
- Identify convergence and reuse opportunities across product lines
- Define a 2– 3-year digital vision across DLS and VRF aligned to residential and light commercial growth strategy
- Identify high-impact opportunities in predictive analytics, remote diagnostics, AI optimization, and energy intelligence
- Shape domain-level differentiation through software and connected services
- Align with broader Carrier digital platform and data initiatives
- Establish disciplined roadmap governance across multiple workstreams
- Oversee backlog prioritization and release sequencing
- Ensure technical scalability, reliability, and performance
- Balance speed with operational rigor
- Define and own domain-level KPIs tied to connected penetration, adoption, service efficiency, and revenue enablement
- Build and defend business cases for digital investments
- Partner with Commercial and Finance leaders to deliver measurable ROI
- Drive connected asset growth across both portfolios
- Engage deeply in architecture decisions across firmware, IoT connectivity, APIs, cloud platforms, and enterprise integrations
- Ensure seamless integration into Carrier’s broader digital ecosystem (Smart Home App, Service Tools, Portals, Analytics Platforms)
- Champion scalable, reusable platform components
- Lead, coach, and elevate Product Managers
- Raise the bar on product discovery, prioritization, and outcome accountability
- Build a culture of ownership, clarity, and disciplined execution
Requirements
- Bachelor’s Degree
- 8 + years of product management experience in complex, connected, or technical B2B environments
- Experience owning strategy and execution across a meaningful product domain
- Prior experience leading and developing Product Managers
- Strong technical fluency across IoT systems, hardware-software integration, APIs, and cloud platforms
- Demonstrated ability to drive measurable business outcomes
- Executive presence and comfort operating in a matrixed, engineering-heavy environment
- Experience in HVAC, building automation, industrial IoT, or advanced equipment systems is highly valued.
Benefits
- Health Care benefits: Medical, Dental, Vision; wellness incentives
- Retirement benefits
- Time Off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty; military leave; purchased vacation
- Disability: Short-term and long-term disability
- Life Insurance and Accidental Death and Dismemberment
- Tax-Advantaged Accounts: Health Savings Account; Healthcare Spending Account; Dependent Care Spending Account
- Tuition Assistance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
product managementpredictive analyticsremote diagnosticsAI optimizationIoT connectivityAPIscloud platformshardware-software integrationdigital strategyKPI definition
Soft Skills
leadershipteam developmentinfluenceoperational rigorcommunicationownershipclarityexecution disciplinestrategic thinkingbusiness case development
Certifications
Bachelor’s Degree